Customer Ratings & Reviews
- Model:
- 43825BBR
- SKU:
- 8756187
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Not worth the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return this item because the rubber was stretched out. After going through every one in the store we finally found one that fit right.
No, I would not recommend this to a friend Broke after first short fall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an issue with any OtterBox case until this one. Previous ones had been accidentally dropped farther distances and not fell apart. This one fell apart on a short fall.
No, I would not recommend this to a friendProtects phone - but not for ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outer shell started falling apart after a year. It did the job of protecting the phone, but at premium prices, I shouldn’t have to replace it after a year.
No, I would not recommend this to a friendGood product however,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It did not last as long as my previous case. I bought it due to it being thin and having previously bought another color and it lasted a lot longer.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Lilblu,
We are sorry that this Commuter case did not go the distance. This is understandably disappointing but if you still have it we can easily replace it through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Big and bulky case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong and very drop friendly case, but that is about it. The rubber cover don't go back easily and unless you have big pockets, good luck getting it out.
No, I would not recommend this to a friendSlim and protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case, nice price point and very durable. The protective glass piece did not fit the phone properly otherwise I would have given this case 5 stars.
I would recommend this to a friendBroke in 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product broke in 2 weeks even though it was never dropped. Cheaply made for the price in my opinion. Will be exploring other cases to protect my phone.
No, I would not recommend this to a friend- Cons mentioned:Bulk
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to only use commuter cases but this seems very loose and bulky I have switched to the symmetry series
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Gamer,
We’re sorry that your latest Commuter did not meet our high Otter standards. That is strange and we can understand why you were disappointed. We’re glad that the Symmetry is working out for you. If you ever need any OtterBox help please feel free to give our friendly Otters a call at 1-855-419-7417.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Grip
Slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction but the plastic back and sides made it too slick to hold without slipping in my hand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi William,
Thanks for your feedback! We are sorry that the Commuter case is a tad too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Not a perfect fit for IPhone 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom makes a noise when you squeeze it lightly almost like an air pocket is there. Mine doesn't have the screen cover just the back cover
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bassfishguy,
We’re sorry that this Commuter is not fitting as well as it should. This is strange as our cases are designed to fit flawlessly with their device. We definitely want to see if we can help out with this unusual issue. Please feel free to give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.
Best,
OtterBox Customer Service Team
Good cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover, but the silence button wears off quickly as well as the charging cover. This then ruins the water resistant feature.
I would recommend this to a friendIt is ok for what I need but wish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It appears to work wish I would've got the heavier one more support it appears to work wish I would've got the heavier one more support brother
I would recommend this to a friendGreat phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case broke less than 1 month after I bought it, however Otterbox sent a replacement case for free after I contacted them.
I would recommend this to a friendDid not fit properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this 3 stars because it did not fin on my phone properly. I will be returning this item and purchasing a tech 21 case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mavs,
It is odd that this Commuter case did not fit your iPhone 6/6s properly as our cases are designed to fit their device seamlessly. We are sorry about this and if you happen to still have this product we will gladly get to the bottom of this mystery.
Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Broken with in days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has broken this case with in the first month of being used. It has broken in 2 spots. Not as good as other cases by otter box.
No, I would not recommend this to a friendGood but you expect more from OtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst otter box I have owned the plastic is deformed and multiple people have the same issue. The product was rushed to market.
No, I would not recommend this to a friendTerrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and it snapped in half about 2 weeks after she got it when she was trying to remove the case for docking.
No, I would not recommend this to a friendNot great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edges of the case seem to move and hit the screen protector making the screen protector come up. Seems like the case could fit better. Can't figure out the cover for the headphones as it covers the hole partially so in essence does not protect it the way it should. You can't plug in the headphones with the cover engaged so have no idea on why it was designed like that. Will be replacing the case once better options come out.
No, I would not recommend this to a friend- Pros mentioned:Color
Great color but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. Always buy Otter Box buy questioning quality. IPHONE 6 was in purse, purse got caught in car door. Corner of IPHONE 6 bent back because of soft aluminum metal and corner of Otter Box Commuter series didn't protect phone well enough. My daughter now has a brand new bent IPHONE for her 16th birthday. YAY! ;(
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Stephanie,
We are truly sorry that your daughter's iPhone 6 sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your daughter's phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since it may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was great lightweight looks wonderful I'm really enjoying it thank you
I would recommend this to a friend