Customer Ratings & Reviews
- Model:
- 43825BBR
- SKU:
- 8756187
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bulk
Otter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky. Can't access charging port easily. Returned
No, I would not recommend this to a friend Good for what it is...NOT A LIFE PROOF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good case, but NOT a life proof ( IF that's what you are looking for.
I would recommend this to a friendCase has already cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case cracked. It's and okay case. Needed to stick with regular otter box case.
No, I would not recommend this to a friendCase cracks all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It breaks constantly and I am forced to pay $5 to get a new one from otter
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Paul,
We are truly sorry that you are having a bit of bad luck with the Commuter case. We hope that the case is breaking while protecting your iPhone 6/6s. True, if a case gets compromised or damaged we are happy to replace it through our warranty and there is a $4.99 shipping and handling fee. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Cell phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok case for cell phone. Not as true to color as we thought it would be.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sixty9rs,
We’re sorry that the color of this Commuter is not exactly what you had in mind. Unfortunately, even though we do our best to put up an accurate representation of the color of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc.
If you happen to have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team
The case is reliable and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have any complaints about the case. It is very reliable, nothing fancy.
I would recommend this to a friendDidn't fit well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case didn't fit the phone very well and had gaps. Returned to Best Buy.
No, I would not recommend this to a friendBulky case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much too bulky. I didn’t even put it on because of th size.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey DerekB,
Sorry to hear that the Commuter series was a little too bulky for your comfort level! We might suggest taking a peek at our Symmetry design, which offers remarkable protection in a sleeker style! Don't hesitate to check it out via the following link, and please give our skilled Otters a quick call at 1-855-688-7269 with any tricky questions. We'll be glad to further assist you in finding the perfect case!
Best,
OtterBox Customer Service Team
Average Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with the bottom where it plugs in breaking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kezz,
Thanks for your feedback! We are sorry that the Commuter case has given you trouble near the charge port area. This is disappointing and we certainly want to get more details so that we can help.
If you currently have a damaged case we can easily replace it through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will assist in any way that we can!
Best,
OtterBox Customer Service team
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox makes a great product. Definitely worth the money.
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom lip of case on bottom of screen area won't sit right.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mary,
We’re sorry that this Commuter is not fitting as well as it should. This is not at all normal and we absolutely want to help get this resolved. Please give our helpful Otters a call at 1-855-419-7417, and we will be more than happy to assist in any way that we can. If needed, we can easily get you set up with a warranty replacement.
Best,
OtterBox Customer Service Team
Ok case for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to settle for this since Life-Proof don't have any case yet,
No, I would not recommend this to a friendI hate my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung was much user friendly will never get an iPhone again
No, I would not recommend this to a friendOk in my opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok phone cover. I dropped it and it cracked.
No, I would not recommend this to a friendBulky Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case was okay to install, but really big and bulky to use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Fishdog,
We’re sorry to see that the OtterBox Commuter is just a bit too substantial for your taste, but we think we might have just what you’re looking for with the OtterBox Symmetry Series! It’s a dual-construction, one-piece case that is our most streamlined in design, while still offering that trusted Otter protection. You can check it out right here at Best Buy:
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-and-6s-light-teal/8851451.p?id=1219371617243&skuId=8851451
If you have any questions, feel free to reach out to our friendly Otters at 1-855-688-7269, and we’ll always be happy to help!
Cheers,
OtterBox Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for phone use to protect the phone case
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great cover but there is no front protection for my phone
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good case but don't protect the phone that good.
I would recommend this to a friendIt breaks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my high schooler because it looked cool. And it was an otter box so it had to be good. No. First drop onto carpet, case corner chipped. Yesterday while tapping it with a fingernail in time to music, split. Don't buy this for heavy hard use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MsBecki,
We are sorry that this Commuter case has acquired some damage. As long as your teenager’s iPhone 6/6s is unharmed we will consider this a win as we can easily replace the damaged case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
seems to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after extensive research on an exceptable carrier .
I would recommend this to a friend