Customer Ratings & Reviews
- Model:
- 43825BBR
- SKU:
- 8756187
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Busted screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case still allowed my screen to bust from being dropped. I think I will try a different brand next time
No, I would not recommend this to a friend Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this case is not water proof and I could have spent $10 more and got a better case if I would have read more about it I would not have purchased this one
No, I would not recommend this to a friendThe case snapped in half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is supposed to be an otter box case which are supposedly the best...this case LITERALLY snapped in half while my phone was in it...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Taylor,
We’re sorry that this Commuter case snapped in half but as long as your iPhone is okay we will consider this a win. We say this because we can easily replace your damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged in practically no time at all!
Cheers,
OtterBox Customer Service Team
Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case did not provide the best protection. I think we needed a defender. The screen broke shortly after this was installed.
No, I would not recommend this to a friendNot Recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally love otter box for my iphones. I bought this but it doesn't fit well with the new rounded edges of the Iphone 6. I would not recommend!
No, I would not recommend this to a friendDropped once and cracked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped once and cracked it will try to return. I've had previous otter for other iPhones , but for the 6 this model doesn't seem to have snug fit
No, I would not recommend this to a friendLooks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability of this case is not the greatest, it breaks after you take it off a few times but it looks great with a white iPhone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Garrett,
We’re truly sorry that this Commuter case did not go the distance. We fully understand why that is disappointing and we definitely want to help out with this unfortunate situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up as soon as possible!
Best,
OtterBox Customer Service Team
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The original purchase cracked. The second purchase cracked. This product is not worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi soph,
We are sorry that you are having a bit of bad luck with the Commuter case. We’re even more bummed that you didn’t use the warranty when the original case cracked. We really want to give this another try. If you still have the Commuter please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a new warranty replacement.
Best,
OtterBox Customer Service Team
Plastic cracked after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The outer plastic shell cracked after two months. For a case that was $40, I expected it to last much longer than it did.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hockeytown,
We are sorry that this Commuter cracked after a couple of months. This is understandably disappointing but all is not lost! Thankfully we can easily replace your case through our warranty. Simply give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged in practically no time at all!
Best,
OtterBox Customer Service Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was on my roof and it fell into the street. It couldn’t handle getting run over like it says.
No, I would not recommend this to a friendOk case for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is ok, the only reason why I purchased is because the defender has been hard to get and lifeproof hasn't released theirs yet.
No, I would not recommend this to a friend- Pros mentioned:Protection
Love the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otter boxes and will always make sure I have my phone in one.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I saw good reviews about this product. But I was disappointed because it did not last long, less than a year it broken and can not hold and keep my phone safe. I spent over $30 and when I went back to Best Buy, they say it don't have the guarantee. I am very disappointed. Not recommend this product to anyone.
No, I would not recommend this to a friendBasic cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to heat up my phone a lot not sure why but I have taken case off twice to cool it down
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Daisy,
Thanks for your feedback! We’re sorry that your phone is having a heat issue. This is not at all normal and the case should not be a contributing factor to this dilemma. Please feel free to give us a call at 1-855-688-7269 if you have any questions.
Sincerely,
OtterBox Customer Service Team
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't protect the screen flimsy case. Go with the defender or better
I would recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more protection. Especially for the price. There are better cases out there for less $$.
No, I would not recommend this to a friend- Pros mentioned:Fit, Protection
Best Case Out There
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First - for the iPhone 6 - there is nothing that looks better and is still small while offering decent protection. Sure, if you step on your phone - it probably won't save it - or if you drop it high enough. But if you drop it from 6 feet or so - you won't have any issues. Plus - if the case ever breaks - ever - you can simply take a few pictures and OtterBox will send you a brand new replacement. I forget if you have to pay for shipping or not - but it's a whole lot less expensive than buying a new one.
I would recommend this to a friend Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good size gaps between the plastic & rubber. Loved my other case for my 4s, so it's been disappointing.
No, I would not recommend this to a friendMarginal protection at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case only offers marginal protection for your phone. No shock, dust or liquid protection provided.
No, I would not recommend this to a friendterrible fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY disappointing, doesn't fit well at ALL! I have had other Otterbox cases before for other iPhone models and have had NO issues! With this one, the outer case looks like it isn't quite long enough...or maybe too snug??? doesn't fit squarely on the top or the bottom...looked at other colors and they are the same way...so disappointing!
No, I would not recommend this to a friend