Customer Ratings & Reviews
- Model:
- 43825BBR
- SKU:
- 8756187
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.
This summary was generated by AI based on customer reviews.
Not right for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't care for product so returned it. Best Buy return process worked fine.
No, I would not recommend this to a friendLooks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but did not fit as tight as I expected. Quite a few gaps in the top
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jbell,
We’re sorry that this Commuter is not as tight as it should be. This is not typical as our cases usually fit like a glove. Have no fear because our warranty is here to save the day! Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a warranty replacement.
Best,
OtterBox Customer Service Team
Not aprilproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally had it a month and it the aux port cover broke off.
No, I would not recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case felt cheap, and I returned it. I changed to a life proof case
No, I would not recommend this to a friendI miss my iPhone 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reception isn't great, my iPhone 6 was better!!!
No, I would not recommend this to a friendDidn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My case broke after about 1.5 weeks. ;( Don't buy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Melc,
We are sorry that this Commuter case broke early on in the adventure. We fully understand why this would be disappointing and we absolutely want to get things turned around as soon as possible.
Thankfully we can easily replace this compromised case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Not very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I put this thing on my iPhone 6s I couldn't hear the speaker phone and no one could hear me talking so I had to take it off my phone. Not sure exactly what the problem is but phone works OK as long as it is not in the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that this Commuter case is somehow hindering the sound on your iPhone 6/6s. We assure you that this is not at all typical and we definitely want to get to the bottom of this mystery. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to clear things up in any way that we can!
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk, Grip
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the online review on Otterbox different cases, I finally decided to go ahead and purchase the Otterbox commuter series for iphone 6s. It has been more than a month since we purchased this product and we love it! I like it because of the rubbery feel and doesn't slip in your hand unlike some case cover. Also, it's not bulky/heavy and it comes with a plastic shield to protect your iphone screen.
I would recommend this to a friend Broke within a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the sales guy install the case and when I went to take it off to put a screen protector the plastic broke I have had a lot of otter box case with no issues. Hope fully this is just a fluke.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Brad,
We’re going to go with fluke on this one. We are sorry that this Commuter did not last and, as you know, this is not the typical OtterBox experience. You should be able to exchange it through Best Buy, this would be the quicker option as we would have to mail you a new one through our warranty. If you do require our assistance at all please do not hesitate to give our friendly Otters a call at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an elite case, it didn't perform as expected. After only 2weeks of being pulled out of my pockets (never dropped), the hard plastic shell fell apart. One corner broke off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are truly sorry that the hard plastic outer shell on this Commuter case did not go the distance. We completely understand why this is disappointing and we absolutely want to get things back on track as soon as possible.
Thankfully we can easily replace your damaged case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Color, Fit
Great Case for iPhone 6s - Fits perfectly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Otterbox Commuter case. Some of the reviews mentioned it didn't fit their iPhone 6s perfectly - too big, but it fits mine great and I'm really happy with it. I got the blue and I love the color! This is a great case and I highly recommend it!
I would recommend this to a friend Horrible protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this 0 stars I would. The edges do not match up the day I bought this I returned it after I dropped my phone and it came out of this case. DO NOT WASTE YOUR MONEY!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi asmith,
We are sorry that your Commuter did not fit well. This is highly unusual as our cases are designed to fit their device flawlessly. We understand that you have returned the case but we hope that this one unusual experience does not prevent you from using our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.
Sincerely,
OtterBox Customer Service Team
Otter box smotter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you haven't figured out that Otter boxes are just mediocre by now then you'll probably go buy one tomorrow just to protest this review. Good day!
No, I would not recommend this to a friendDidn't last a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone case was not as durable as other otterbox phone cases I've had in the past case broke within first month of use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Dj1069,
We’re sorry that this Commuter case didn’t go the distance. This is understandably disappointing but all is not lost. Thankfully we can easily replace this damaged case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get warranty replacement lined up!
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
great equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case because it is thick enough to provide adequate protection for your phone while not being excessively bulky.
I would recommend this to a friend Didn't like it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case isn't built that well, so I finally could get a Lifeproof case for the iPhone 6.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the case three weeks. Phone dropped. Screen cracked all on pieces.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mark,
We are truly sorry that the screen cracked on your iPhone 6/6s. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Didn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had his case two days and it already broke I was very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that this Commuter case did not go the distance. This certainly is disappointing but thankfully we can easily replace your damaged case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up in practically no time at all!
Sincerely,
OtterBox Customer Service Team
I'm very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was very expensive and it doesn't durable at all...
No, I would not recommend this to a friendCracked after two days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return because it is just not as durable as the defender cases
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Gina,
We are sorry that this Commuter did not go the distance. We fully understand why that is disappointing and we assure you that it is not a typical OtterBox experience. If you have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team