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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6631 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the Commuter Series Case's excellent protection and snug fit, praising its ease of use and attractive design. Many appreciate the case's lightweight feel and available color options, while some find the price worthwhile. However, a few customers mention that the case might be too bulky for some users, and that the screen protector could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 6,631 reviews
  • Pros mentioned:
    Design, Protection

    Rated 3 out of 5 stars

    great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection and style that this case provides.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Dcubi,

      Glad to hear that you’re enjoying your OtterBox Commuter thus far! Protection and style, that’s what it’s all about. If you ever have any questions or concerns with the case, feel free to give our highly protective, supremely stylish Otters a call at 1-855-688-7269, and we’ll be happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great iPhone 6s Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best cases for the price. Complete protection for iPhone 6s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Very durable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally drop my phone all the time and the Otter Box brand phone cases are very durable! It protects my phone super well. And they are easy to take off to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for my iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected my iPhone when I have dropped it several times. It is also easy to remove when I want to use my arm band while running.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a basic case that was durable since I occasionally drop my phone. This product has provided great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Nice iPhone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have anything else. Slides into and out of your jeans pocket easily! Love the color. Looks clean all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    love, love, love, love, love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 6 bent in your pocket?! Should have gotten an Otter Box! The Commuter is good looking, slim, fits the phone very well and offers great protection without getting too bulky, like the Defender. Highly recommend to anyone wanting to protect their super expensive new phone! But, make sure you either use the screen protector that comes with it, or get a case friendly protector. The new Zagg lines have some non-case friendly protectors and they get really messed up over time. Go Otter!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect phone cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box phone covers as they are not bulky and have protected all my previous phones completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Defender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the dedender series for my iPhone 6. I wasn't totally pleased. I then purchased the commuter and I love it. The sound is better and the fingerprint recognition works a lit better.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for iPhone. Bestbuy.com had the case on sale for $11.99 in Aqua & the store honored the price

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    perfect case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my wifes case. it has protected the phone and is not as bulky as the other style of cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Skip it. Not worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt this case will save your phone from damages but it is not easy to carry in your hand. There is cover on aux input and charging port so everytime I have to remove them which causes frustration.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Gophergoldy,

      We're sorry to see that some of the design intentions of the OtterBox Commuter don't seem to be quite working out for you. We're thinking that you might enjoy our Symmetry Series a bit more, as it does not have those port covers. You can check it out right here at Best Buy:

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-and-6s-blue/8756178.p?id=1219365670019&skuId=8756178

      If you have any questions, feel free to give us a call at 1-855-688-7269, and we'll be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid iPhone 6s case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid iPhone 6s case - great warranty - protection, without being too bulky -- recommended

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Meh at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've had a commuter case in the past this is nothing like it. On the plus side it is slim and looks great. Not so good is the fit not near as snug as a ones in the past but still provides good protection. The worst part about it is that it is quite slippery in the hand. I have dropped it three times and I've had it for one day. I will be returning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Holding up vs a teenage daughter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is notoriously rough on her mobile phones and cases, but so far this one is holding its own. I've seen her grind down the edges on a Lifeproof case--I don't know what she does!--but the Otterbox looks like we just bought it yesterday and it's been a couple of months. Phone is safe and secure too. P.S. BestBuy matched price to Amazon when I showed them their lower offering!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter Box Commuter cases for all of my families cell phones. They offer great protection, but are not too bulky. And the best part is they do a great job protecting the phone if you drop it or bang it around. And if something does get damaged on the case, OtterBox will replace the case/component at no charge. That's how you build repeat customers. Thanks OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Great Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection (hope I never test it) but still slim enough to fit in my jeans. Only complaint is black was the only color I could buy at the time of the iphone 6 release. Would have liked to have an option but that is not the cases fault more or a best buy fault. Highly recomend for those that want extra protection but still want a slim profile.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Unfortunate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an otterbox commuter case on my iphone 5 and I loved it. My purse containing my phone was run over by a car and it survived with a slight bend in the frame. Naturally, I did not hesitate to but a new commuter when I upgraded to the iPhone 6. Unfortunately, after only 6 months my plastic hard cover had completely cracked in half! I never take my case off my phone and do not regularly drop it (someone else was "taking care" of my purse in the car incident). I am really disappointing because I have not done anything exceptional and the case is completely broken and useless, plus otterbox wants me to pay to replace their "warrantied" product. Hopefully I can find a better replacement.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi SDK15,

      We’re sorry to hear that your OtterBox Commuter has sustained an injury to its outer shell. Hopefully it was doing its job protecting your device when the damage occurred. While we do have a small fee of $2.99 for shipping and handling, we are more than happy to get you back whole again with a replacement shell and even the silicone slip cover as well if necessary. Please feel free to give our friendly Otters a call at 1-855-688-7269 if you would like us to set this up for you.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Solid case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the fit and the protectability of this case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 5S prior to getting this case for my 6. The Commuter case for my 5S fit perfect. This case does not fit as well, but still a very nice case.

    I would recommend this to a friend