Customer Ratings & Reviews
- Model:
- 43968BBR
- SKU:
- 8851479
to a friend
Customers are saying
Customers are positive about the Commuter Series Case's protection, fit, lightweight design, and ease of use, with many praising its quality and sleek profile. However, some customers expressed concerns about the case adding bulk and the quality of the included screen protector. A few also mentioned the price point as a potential drawback, while others found the grip to be less than ideal. Overall, the case receives positive feedback for its protective qualities and design.
This summary was generated by AI based on customer reviews.
Not worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case to protect my phone. It fell from the smallest and slightest drop and my screen still cracked. The pink lining on the case got stained just from putting into my purse the first day I got it. Not worth the money!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Lydia,
We are truly sorry that your iPhone's screen cracked. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation. Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
It did not protect my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The glass on my iPhone broke when I dropped it. The salesperson said it would protect the phone if it was dropped. I am very disappointed with Best Buy and this product.
No, I would not recommend this to a friendFaulty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think j just had bad luck with this particular otter box. The whole case was lop-sided when it was on my phone, I'll try them on my phone in store from now on
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi CoDep,
That does sound like some bad luck you are having there with this Commuter case. We are sorry that it is a bit lop-sided and we certainly want to collect more details so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can. If needed we can certainly get a warranty replacement lined up for you!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Works as promised, thus far.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits my just-purchased iPhone 6S Plus. Took a little stretching and fussing to get it on the first time. I took it off 7 days later to change a SIM card and re-installed it. Went on much easier (after that first stretching) the second time and still fits safe and snug. I've never had a smart phone before, let alone this particular protector (my savvy son picked it out for me), but it feels like it'll work. I won't know, of course, until I drop it. Meantime, I'm glad I bought seven pairs of cargo pants because, even without this Commuter cover, the phone is big and cargo pants pockets are just right for it. Finally, I also like the feel of this cover. It looks like it's part of the phone itself.
I would recommend this to a friend Nice but get a different one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price not very strong. It broke just two weeks after getting it. All we did was removing it to clean phone and it cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that this Commuter case broke while removing it. This is not typical and we definitely want to help out if you still have this case. Please feel free to give our helpful Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement arranged in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Cover for people that don't care the scratches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cover don't say anywhere in the box that has a screen protector that you have to put it on and it's frustating
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Arcides,
We are sorry that the screen protector for your Commuter case is giving you some trouble. It is not our intention to cause frustration and we certainly want to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can.
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Color, Protection
Love this case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this case! The color looks awesome,the pink is so bright and it's very protective. I've always been a fan of otterbox they make great cases.
I would recommend this to a friend Did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color looks dirty white with gray. Feel cheap compared to other Otter cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey ADRIANA,
We're sorry to see that this Commuter series wasn't exactly what you were looking for to protect your iPhone! We assure you, this case was made with love, as well as the finest polycarbonate plastic and synthetic rubber materials. Not to mention, the unit passed all of our extensive tests (over 24, to be exact) to earn the title of Certified Drop Protection. If you have any additional questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to help out!
Cheers,
OtterBox Customer Service Team
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back of my case already has a crack across it, and it's only about a month old!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Manda,
We are certainly sorry that your Commuter case has a crack on the back hard plastic shell. As long as your iPhone is unscathed we will call this a win and easily get you set up with a warranty replacement. Please reach out to our friendly Otters at 1-855-419-7417, and we will be happy to get you set up with that warranty.
Best,
OtterBox Customer Service Team
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very first day I got it the hard plastic broke very disappointed
No, I would not recommend this to a friend- Pros mentioned:Color, Protection
I love the color.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and it protects my phone well. It's not as thick as the defender series, so it fits in my pocket better.
I would recommend this to a friend - Pros mentioned:Fit, Protection
Amazing case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I ever bought for my phone. Fits perfect and protects!
I would recommend this to a friend Very slim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the defender case first but unfortunately I am really tough on my electronics and the back was starting to peel. I'm so glad I went with the commuter. It's much slimmer and no worries about the back peeling since it's covered. Love the bright colors and the screen protector. Feel very safe with this case.
I would recommend this to a friendGreat. But check price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had otterboxes for all my phone so when I got a new iPhone 6plus and otterbox was a must. Was about to order this online but decided to go into the store and see if they had different colors. If you are able to go to a store definitely do it this exact case was on the rack for $44.99. Grabbed it and headed for the register and to my surprise this case rang up for $22.99. I asked if that was right and the manager said yes.
I would recommend this to a friend- Pros mentioned:Protection
Does not fit the 6s plus correctly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used otterboxs on all of my phones. I have used a mix of defender and commuter series cases for my Samsung Captivate, Htc one, Htc one X, blackberry 8900, Pearl 9100, 9000, 9700, and the 9900, iPhones 4,4s,5, and now my 6s plus. They have always provided the protection I trusted with peace of mind and not once had I ever had a fitment issue. Until now. The silicone rubber fits just fine. But the plastic hardshell feels like it is too small to go over both the phone and the rubber casing. This issue causes the bottom left corner to not seat properly. I know it is a genuine otterbox case but the overall fitment is not up to par with otterbox's standards. Almost looks like a cheap Amazon knock off. Very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cev2387,
Thank you for your candid feedback on what's going on with your current OtterBox Commuter. We appreciate that you've been such a longstanding Otter friend and fan, and we definitely want to get you into a properly performing case! Just give our handy Otters a call at 1-855-688-7269, and we'll get this fixed right up with a warranty replacement that we're confident will give you that great Otter fit you've grown accustomed to!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Fits Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this case about an hour ago, but I use otter box cases exclusively. This case fits great, it's pretty snug when you put it on but that's what you want. I have no worries about dropping my phone now.
I would recommend this to a friend Slippery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my phone in one hand a lot and this case is slim like i wanted in an otter but it is very slippery and not rubber like on the outside like the defender series. Debating whether to return or attempt something to make it less slippery.
No, I would not recommend this to a friend- Pros mentioned:Protection
Love this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case seems very protective. I've had defenders before, but the commuter is fantastic and I'm thinking just as protective
I would recommend this to a friend - Pros mentioned:Fit
IPhone 6 Plus Cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Otterbox cover for my IPhone 6 plus. Its so sturdy and attractive. No problem in getting it in my small purse.
I would recommend this to a friend - Pros mentioned:Protection
Great Protection!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case offers great protection to accidental drops. It has saved me a lot of money already!
I would recommend this to a friend