Customer Ratings & Reviews
- Model:
- 43968BBR
- SKU:
- 8851479
to a friend
Customers are saying
Customers are positive about the Commuter Series Case's protection, fit, lightweight design, and ease of use, with many praising its quality and sleek profile. However, some customers expressed concerns about the case adding bulk and the quality of the included screen protector. A few also mentioned the price point as a potential drawback, while others found the grip to be less than ideal. Overall, the case receives positive feedback for its protective qualities and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Would be a great case if designed correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought an iPhone 6s Plus and I was needing a case, so I bought the otterbox commuter from Best Buy because I had the otterbox commuter on my last phone and it worked fine. This case, however, is not fine. After you finally get the rubber piece to fit into the hard piece, there are gaps all around where the rubber and plastic should meet. My friend got the same exact case for her iPhone 6s and it works perfectly with no gaps. I'm still debating whether i should return it. But, I mean, for forty dollars, the case shouldn't have this problem.
No, I would not recommend this to a friend - Cons mentioned:Grip
Not easy to hold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the Apple iPhone 6 Plus I noticed I had to get a phone case because I drop my phone a lot. I was trying to find the Otter Box Defender case at a Best Buy store in Jersey City, NJ but I noticed there were none in stock. I figured I would take a chance with the Otter Box Commuter case. The first thing I noticed was the case was not easy to put on the phone. The second thing I noticed was that it was hard to grip the case. It was a bit slippery to hold in my hand. I do not think I would get this case again.
No, I would not recommend this to a friend - Pros mentioned:Protection
I did a mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When saw the picture of this case, I thought the hole that let the Apple logo to show, was covered, like its bigger brother the Otterbox Defender. Sadly it wasn't. I owned a case with a similar hole in the past, for an iPhone 3GS, once I removed the case I saw that the circle left a nasty mark around the logo, mainle because of dust and my keys action. I wish this case was covered, because otherwise has good protection
No, I would not recommend this to a friend - Cons mentioned:Price
Okay for temporary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely disappointed with the quality of the Otter Box. I bought it for I Phone 6+ and there aren't very many choices. This Commuter case is only good for temporary purposes. I'm utilizing this one till there are better options for supreme protection for 6+. Disappointed with color choices for defender cases at this time since there are only 4. Simply put, too expensive and not enough protection.
No, I would not recommend this to a friend - Pros mentioned:Protection
too big for you to carry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if I wanted something bulky I would I have gotten the lifeproof at least that would protect it and also be thinner... I tried it but ended up returning it and getting the lifeproof case instead.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MayBmay,
We’re sorry that the Commuter is a bit too bulky for you. It is a delicate balance creating a case that isn’t too big but will still protect your phone. We understand you have moved on but we do appreciate your feedback!
Sincerely,
OtterBox Customer Service Team
It's a case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the same as most of the cases definently price match if u decide to buy one
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Jct232,
We like to think that the OtterBox Commuter will do far more than most cases on the market, but the proof will obviously be in the protection it provides for your awesome iPhone! If you ever have any questions or concerns about the case, feel free to give our friendly Otters a call at 1-855-688-7269, and we’ll always be happy to help.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Grip
Durable but way too bulky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone way too big and clumsy. Needs rubber grips.
No, I would not recommend this to a friend Good phone protection .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good functionality but lacks options such as a kick stand to keep it in the upright position . Its the type of product you purchase then realize what is missing. It will be replaced very soon. It's really a shame as this manufacture has an excellent reputation.
No, I would not recommend this to a friendMake sure it fits before you buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iphone 6s plus so i bought this because a rep told me it would fit when I got home there was a different story, the case was too small for my 6s plus ,so I had to return it ,I don't know maybe I just got a bad one
No, I would not recommend this to a friendDo not buy this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the white and pink case. The pink rubber starts to turn black as soon as you start to use it and it cannot be cleaned It functions but it looks terrible.
No, I would not recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover for the charger port and headphone jack would not open because the outer shell was too small for the actual phone
No, I would not recommend this to a friend- Pros mentioned:Protection
Paid for the name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. This particular Otter Box is not worth the money. A $10.00 case could do the same job. However, I have always used Otterbox Defender Series and will continue to because it has protected my phone through a lot of accidental drops on hard surfaces and in liquids. Not a scratch on my phone in 2 years.
No, I would not recommend this to a friend get the defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen protector is not built in. Just get the defender for a few bucks more. It will be worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi mom29,
We’re sorry if there was any confusion on the differences between the Commuter and the Defender. Best Buy is pretty good about returns/exchanges if the screen protector on the Commuter is a deal breaker. If you have any questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Didnt really last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for a month now and the silicone is already torn like I paid so much money for a good case for it just to be torn. I wouldn't bother buying this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kitkat21,
We’re sorry that the silicone on this Commuter ripped. We can completely understand why this would be disappointing and we certainly want to help out.
Thankfully we can easily replace that silicone through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get that new warranty replacement set up for you.
Best,
OtterBox Customer Service Team
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case actually shattered when dropped first time, did not stand up to the otter box name
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hmb4,
We’re sorry that this Commuter did not survive its first fall. As long as your iPhone is unharmed we will still consider this a win as we can easily send you a new case through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get that warranty replacement lined up for you as soon as possible!
Sincerely,
OtterBox Customer Service Team
Didn't seem to fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case just didn't seem to fit right. Too many gaps. Had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Amorginos,
That is strange that the Commuter case did not fit together correctly as our cases are designed to fit seamlessly with their device. We are sorry that this happened and we wish that you would have reached out to us first. We truly hope that this one unusual experience does not discourage you from our products in the future. If you ever have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-419-7417!
Sincerely,
OtterBox Customer Service Team
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be ok so far nothing's special it's a otter box
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey purple60!
We're glad to hear that so far, your Commuter for the iPhone 6 Plus/6S Plus seems pretty satisfactory. Should you run into any OtterBox questions or concerns, please let us know by calling our representatives at 1-855-688-7269. We're always happy to help!
Cheers,
OtterBox Customer Service Team
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this case doesn't provide good protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Missking,
We're sorry to hear that your iPhone feels vulnerable within our Commuter case! Rest assured, these cases undergo over 238 hours of testing to earn our Certified Drop+ Protection rating and to ensure they are ready to protect your technology. Regardless, if the case doesn’t feel protective enough, we might recommend switching to our Defender style. Following the link below, you'll see that the Defender has extra layers of protection to help you feel more confident about your phone's safety. If you have any additional questions, please ring up our representatives at 1-855-688-7269!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-6-plus-and-6s-plus-black/4473303.p?skuId=4473303
Sincerely,
OtterBox Customer Service Team
Wish I got regular Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My screen cracked on one drop. Do not recommend this product
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ls1girl11,
We are truly sorry that your iPhone 6/6s Plus sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Same problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still same problem ,I need to be fixem my eletrônico
No, I would not recommend this to a friend