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Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,603 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone cover!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover; protective, but not cumbersome! Love it! I added a screen glass and it is perfection! Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Not the Typical Otterbox Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Otterbox what seems like a decade ago, and you can tell the difference over the years. Hard plastic is thinner. The two-piece design of polycarb+silicone does not snap together very easily like other two-piece plastic cases I’ve owned. Also, the hard plastic piece right around the charge port is clunky and does not allow a good connection to a third-party charging cable - it seems like the case was designed with only the Apple OEM cable in mind... which we al know everyone uses Amazon third-party charging cables. So you have to cut this part of the case off. The case also doesn’t provide much grip when holding the back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're disappointed with your Commuter Series case! We appreciate your feedback about the feeling of your case, and we'll be sure to pass your thoughts up the ladder to our design team. While we ensure that our cases are compatible with the charger that comes with your device and a large portion of the third-party market, we're not able to guarantee compatibility with every charger. If you run into any other issues with your case, feel free to call our Customer Service Team at 1-855-688-7269, and we'd be more than happy to help.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case to protect the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a reliable protector / case for my brand new iPhone and found this fantastic OtterBox that does it's function and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft inter and hard shell will help protect phone had it for a iPhone SE for five year and it was still In great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because an employee recommended it. It has worked great and protects my phone better then any other case I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new iphone. Seems like it will protect it without being too bulky. Got it on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for the iphone 8. Double casing to prevent damage. But get the screen protector as well. Is a little expensive

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Meh, there's better options

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had various otterbox cases for both android and apple and I like that they are pretty protective. My only complaint on this case is less than a year after use, the port cover torn off. It seems like there's a low limit to how many times you can take the port cover on and off before the thin piece of rubber holding the cover to the case tears and then falls off easily. Good thing the SE is IPX67, but I wouldn't push it as over time it won't keep out water. For the price, I'd get something else. The premium costs to buy the otterbox brand vs other cases isn't worth it to me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the port cover, and we'll be sure to pass your thoughts up the ladder to our design team. While that Commuter Series case is tough, none of our OtterBox cases are designed to be waterproof, so even when that port cover is brand new, it should not be used to protect your device from water. If your current case is damaged at all though, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTER BOX?????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with this product. Its the holy grail of phone protection. When it comes to protection. OTTER IS THE NAME TO BE!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for my iPhone, and easy access to the buttons needed to do whatever I need to on the phone. Very intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone 7 & 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case for an iPhone for iPhone 7 and 8. It fits an newest iPhone SE but will not show the Apple logo.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved my phone numerous times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases have saved my phones numerous times when I've been clumsy with them. Will definitely keep buying them when I get new phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box -expensive but so was your phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox products. They are expensive but then again, so was my phone so I want the best protection and I think OB does it right.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Other hits it out of the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried a prior Best Buy cover and shield for the Apple 8 which did not work, this was a big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is a great protective case. I would recommend anyone that is searching for a case to pick this up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Niiiiice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like it should, I’ve had it for months and still in perfect condition. Fit perfectly on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox continues to produce good quality phone cases and this one is no different. I appreciate how thin it is and the protection it provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just the way it was intended to work. Its the most basic design but thats just dandy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my letterbox. It's pretty thick, but protects my iPhone. Made from durable and tough material. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of product and design. It makes my phone look newer and of course better protection !

    I would recommend this to a friend