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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,603 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! has held up very well highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Otterboxes! We have them on all of our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my daughters phone safe from all it's crashes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it's job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as bulky as the Defender but does not protect the phone as well either. Big adjustment from Defender to Commuter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a 10 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone and case and screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently purchased this item. So far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has he beat cellphones cases out there..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a case like this who needs insurance.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    o.k. good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather difficult getting in and out of pocket! Is there something available that would attach to belt for carrying when not in use??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of difficulty a Setting up but that is an Apple thing. Process at Best Buy was as good as it could be. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box cases are always good. just pricey. fits good, and was packaged well. Surprisingly, its a lot thinner than I expected with is a plus

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    So, so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat over priced. Con: it’s to slippery. Phone constantly sloppy out of my hand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Torcha,

      We're sorry to hear that this Commuter series seems a little sleeker than you were expecting! That particular case was specifically engineered to provide slim security, but we completely understand why you might be searching for something that incorporates a more rugged design. Going forward, we might suggest taking a peek at our Defender case, which sports a rubber exterior that excels in traction. Feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-and-8-purple-nebula/6144007.p?skuId=6144007

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction was smooth. Was updated on my arrival and was notified as it was running behind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SSD hard drives are great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading an older PC or laptop to a SSD drive is a HUGE improvement in performance, I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox Commuter case works well. It doesn't fit quite as tightly as I'd like it to once it starts to stretch out a little.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rugged and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged cord difficult to plug in depending on size of charged plug. Receptacle recessed behind dust cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case is great and slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is strong 2 piece slim has protected my phone from few falls already highly recommend for construction workers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair pricing and convenient. This case was what was needed for my daughter's phone and she is happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not as protective as Otter box Defender which was not available when I needed to order

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with i phone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store was out of Otter boxes for my i phone 6. The staff told me that would work well for me and indeed it has.

    I would recommend this to a friend