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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,603 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case really protects my phone overall good case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great protective cover for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy cover and slim, not too bulky, strong.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is Great protects my phone from falls

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put in your pocket and take out not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    s7 edge case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to give me good protection for my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic phone protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps protect the phone. The only issue is, I didn’t read what all came in the box when purchased. It’s lacking any protection for the screen. I will have to get a screen protector or purchase a different phone case that has a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would say 5 star but had to replace so this is second one. Daughter dropped phone and cracked the case. Better the case then her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good at protecting phone, but tends to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does an excellent job of protecting the phone. The only issue is that if you drop it on the corner, the case itself will break.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    first iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first iphone. like it so far, needed alittle help on how to use it. battery life better than i exspected, good pictures, size is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case . It's solid and covers all the vital openings including the charging port. It has a flap that covers the charging port when not using it. It also works with my wireless chargers at home and in the car.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    OK but bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective though a bit bulky for my taste. Flip door for charger input access not real easy to open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not easy to put on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time fitting it on the phone, but once on very snug. Feels good to the touch. Feels like it will protect the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Box continues to protect us from ourselves.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is not sexy, but does a competent job of protecting iPhones from their careless and clumsy owners without being bulky or obtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case. Only thing keeping it from a 5-star is the space to plug in the cord is too small.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. Thin which I like because having a bulky case is not flattering however it can still protect the phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not as good as the older models!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last commuter case on my iPhone 6 was in a rollover accident at 70mph, was ejected from the vehicle 20 feet and survived. iPhone screen did not break in the crash. Since then, I've been dedicated to Otterbox. I purchased this case for my new iPhone 8 and sadly, it just doesn't seem as good as the old. The rubber on the front near the volume buttons is flaking off. Other than that, the case seems to be holding up (I've had it for 3 months).

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there 121AK,

      Wow, what a story! Thanks for being such a loyal fan of OtterBox!

      We apologize that your iPhone 8 Commuter case just doesn't hold a candle to previous versions! We don't typically see rubber that "flakes" away, and we'll be more than happy to rectify the situation with a warranty claim. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll get that replaced for you right away. We'll get you back on track to the maximum protection that you're used to!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Solid case for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best case we have purchased since using cell phones. One nice feature that you don't find on most cell phone covers is the cover for the plug-in port so lint, etc. won't get in your phone. It's more expensive than most phone covers but then it's also protecting a very expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    it's great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a good job of protecting my new iPhone. I'm a big fan of the Otter Box line of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the case but I wish there was some protection for the glass. I’ve always had the more durable version, “The Protector” I think it’s called. I have dropped my phone a couple times and I haven’t had an issue. However, it’s scary every time. I will say I do prefer the screen without another layer when it comes to functionality but I just don’t have the comfort of being able to be rough with my phone anymore. If I was to purchase again I would go with the protector instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 3 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case seems to protect my phone. It was easy to put on my phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that your phone is safe in your Commuter Series case! If there's anything keeping this from being a 5-star experience, we'd love to hear your thoughts. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox