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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,603 reviews
  • Rated 5 out of 5 stars

    Great product as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit the phone as described and protects the phone which is expected of an Otterbox. Also, got it for great price at BestBuy with their price match guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two and it works well I have own this after almost two years now and I still enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this cell phone case for my 10-year-old’s first phone and it is extremely strong and durable phone is still in great shape great value for price point

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’ll fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does mot fit well. Will be returning. Not the same quality as previous otter boxes.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Rhonda,

      We're so sorry to hear that the Commuter series did not end up working out for you! This is a curious situation, because as long as the device was definitely an iPhone 7 or iPhone 8, the case should have fit seamlessly. If you haven't returned the product yet, our Otter experts would love to take a look to get to the bottom of this! Please feel welcome to give them a call at 1-855-688-7269, and they'll gladly solve this puzzle and find you a case that fits!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Iphone Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my 88 year old dad whom works on the farm still. I like the cover to the charging port to keep dirt out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case at a great price! Supports phone. It’s for my work phone and I need to protect it this case works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has this case on his phone and he is rough on phones. The case still looks new even after all the drops and tosses from tantrums. Can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my sister’s new phone. She liked her old case same brand so was happy to get new case for new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find but found it. It fits my husbands iPhone 8 phone but there is a little bulk up at the edge of the phone. I don’t know if it’s a defect or if my husband push down to hard. Everything is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it with the phone. Case is slippery, seems to have a nice rubber edge

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi 9mmguy,

      Glad to hear you like the rubber edge on the Commuter series! Sorry if you're finding the design a little too sleek for your comfort level - sounds like you might enjoy our Defender style a little bit more! The Defender has a rubber silicone piece that stretches over the entire back, giving it a bit more traction. Please feel free to check it out via the link below, and contact our friendly Otters at 1-855-688-7269 with any questions or comments.

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t put any other case on my phone. Has lasted me for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case for iPhone8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case to protect my iphone 8- needed something was durable enough but could also be used with a wireless charger, and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid case for my phone, dropped it a few times already. The case is still in place with no crack or damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new work phone. It's nice because it's not as bulky as the defender, making the phone easier to carry around in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for iphone 7,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking and hard case for the delicate iphones, its perfect for my litle one,,they know how to take care of things but this will help alot,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would think an otter could swim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have otter boxes on all of my family’s phones. This one is the basic one, no screen protector. I’ve never had any issues. It won’t protect against getting wet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Otterbox case for iPhone 7. I've had Otterbox cases before and this was exactly what I expected in the quality and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to place on the phone. Plastic is not the strongest ( I broke the plastic on the last box) and the company no longer has a face covered box. My last phone has been saved many times even after the box broke

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We’re glad that the Commuter case is taking care of your iPhone. If you ever need assistance with your OtterBox product, please feel free to give our friendly Otters a call at 1-855-688-7269.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    You can't go wrong with Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, Otterbox always stands behind their product if it breaks and will send out a new one with proof of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much has changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox continues to offer great products. Not much has changed with the style of the commuter cases, but, they seem to be made out of better material now.

    I would recommend this to a friend