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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2603 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,603 reviews
  • Rated 5 out of 5 stars

    Excellent case for protection and ease of use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See the summary. Nothing further to add and don’t see any need to even though this stupid survey requires it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Interferes with lightning cord requiring the need to trim the hole out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone a couple times & so far this case has done its job. I like that it’s not as bulky & it yet it’s still strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has taken any drops and falls without the phone breaking. Does not dry out like other rubber cases. Nice colors available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting and very protective case. Besides this and the inviseshield, I don’t worry about it ever cracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has proven very durable and has survived my onslaught.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is quite protective with a 2 layer system. Inside is soft rubber for cushion with a hard plastic outer shell. Only downside is that the soft rubber will stretch and lose shape of time resulting in a sloppy fit.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Skunk,

      Sorry to hear that after some time, your Commuter cases seem 'sloppy!' We so apologize that this has happened, and for future reference, please note that our friendly Otters are always happy to replace any worn-out products with a warranty replacement. Just give them a call at 1-855-688-7269, and they'll be ready to assist you with a claim!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is stylish, not too bulky like other otterbox cases. My phone has just the right amount of protection. I do not regret my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just that....a lifesaver!!! I have dropped my phone so many times and this case has protected my phone! Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case is worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough case. Has withstood drops and phone is in great shape. Also case still looks to be in good shape after being tossed around a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Back to basics with the traditional home button. Plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Slippery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product is very durable, my only issue is that the back and side panels are not all rubber, so it slips a bit. other products by them are covered more in rubber where hands would be when talking. Like non-slip better.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Sapp,

      Sorry to hear that the Commuter series is a little too sleek for your comfort level! We would suggest taking a peek at our Defender case, which incorporates an exterior rubber slipcover, providing more traction. Check it out by clicking on the link below, and if you have any additional OtterBox questions, please feel free to call our playful Otters at 1-855-688-7269. They'll always dive right in to help out!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-and-iphone-8-blue-gray/6028053.p?skuId=6028053

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a crappy case and fits well. It's the better one compared to the defender case. It does not have a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box commuter for new IPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and solid, it’s about 2 weeks now so a little too early but so far I have zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Apple phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this at a great price has life time warranty replaced once no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protective case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and very protective. We are very pleased with the case and Otterbox in general

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well, but outside of case is slippery. You have to be careful not to let it slip out of your hand. Should sand paper the edge and it would be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go to phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with Otterbox products. I especially enjoy the commuter series because it is not too bulky. Their warranty is unbeatable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar helpful knowledgeable staff! Definitely will come here for all of my tech an electronica needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Commuter Series Case for Apple® iPhone®

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the only product that we would purchase to protect our Apple iPhones. They are reliable and very well made.

    I would recommend this to a friend