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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Commuter Series Case's excellent protection and snug fit as major pros. Many appreciate its lightweight design and ease of use, along with the attractive color options. However, some find the case adds a bit of bulk, and the lack of a screen protector is a recurring concern for a few customers. A small number of users also noted minor challenges with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,702 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect case doesn't make you phone to bulky. Fire in your pocket with no problem. I also like that it has a cover for the charging port to keep dust and dirt out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case. Very sleek in comparison to the defender. It also gives me peace of mind knowing the likely hood of her breaking her phone is much less now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives phone a bit of grip so it doesn't drop or fall out of my pocket as easy. Though it does make for a bit snug of a fit, but tolerable. Bet to have than not to have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Otterbox cases from a reputable store so I know I'm getting the real deal. This case fits my phone well and provides great protection. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case after previous smart phone was dropped and I had a cracked screen. This phone has protected my iPhone when I dropped it a couple times. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great case, is not as thick as the other Otter box, and I have dropped my phone several times and it still intact. I also purshased the screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Cases Are The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had otterbox cases on all of my apple products and I love them. They are durable and totally protect the phone even when I drop it 5 feet off the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very durable case for a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I just dropped my phone and it fell from a relatively high distance. The case performed its job and the phone is completely intact with no damage. Whew!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case I got it free from Best Buy :) just the back feels like it will slide out of hand

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for 1.5 years now. I like the color however the sides of the case gets dirty quickly given the material it’s made of. However most importantly it protects my phone very well. And if I had to do it over again, may still get this same case.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    less bulky, less expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case. It's less bulky and less exspensive than the defender case. I also like that it doesn't have a front so I can use a temperd glass screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox awesome as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't get better than otterbox in my opinion. I've been using them for all my phones and I've never broken a phone due to dropping it. Always great colors too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good, but Boring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing particularly exciting about this case. It seems to provide good protection for my iPhone 7. (I haven't dropped it, so I can't say for sure.) OtterBox cases aren't very stylish or eye-catching, but they do their job of protecting your phone...which is the point after all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps protect my iphone from drops..easy to put on and take off

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi johns60wagon,

      It's so exciting that you're loving the iPhone 7 Commuter so far! We can't wait to see all of the legendary adventures that you take your phone on now that it is protected and ready to go! Should you have any future OtterBox inquiries, please don't hesitate to give our rad Otters a quick call at 1-855-688-7269. We're always happy to keep the protection going as long as possible!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box. This series is one the best because is not to big but not to small and very good quality. Even though Has not an screen protector still great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It really protects my phone. I really couldn't go a day without this case. I've dropped it multiple times and it has protected my phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable iPhones case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Otterbox Commuter I've owned and I love it. Drop your phone?! No worries! Easy to install. Lasts as long as the phone. I'm a fan of Otterbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather spend a little extra money to get a good quality case than spend $5 on cheap cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slimmer but with same great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about getting an OtterBox because they are known to be bulky but this Commuter series is slimmer and still provides the same great coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect fit and not too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is my go to case when buying a new phone. The slim profile fits perfectly in your pocket and still feels like it provides protection to the phone.

    I would recommend this to a friend