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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Commuter Series Case's excellent protection and snug fit as major pros. Many appreciate its lightweight design and ease of use, along with the attractive color options. However, some find the case adds a bit of bulk, and the lack of a screen protector is a recurring concern for a few customers. A small number of users also noted minor challenges with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,701 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OUTTER BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase for my son in college. It has already save phone several times. i have one on my Samsung 7s too

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone cover protection for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone cover protection product for your money. This case is clean, light and very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Not Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otter boxes that don't look manly. I love this because it's cute and protective at the same time!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Great looking , protective cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact design. Doesn't have protective cover over screen. I would have liked that. I feel like for the price, the actual screen should be protected from scratches.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Marie,

      Thanks for your feedback! We’re sorry for any confusion about what the Commuter case is all about. Perhaps you would be more interested in our Defender case as it does have a built in screen protector. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-black/5577728.p?skuId=5577728

      Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is high but worth it. My phone has fallen from high places but the case keeps my screen from cracking

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third otter box case. Only changed cases because I changed phones. Case has always outlasted phone. Can be a bit bulky, but if you don’t mind that, near perfect case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case and easy non-slip grip. This is my second Otter Box purchase and I'd definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone protector. The only thing I dislike is the rubber part of it since it is a light color it gets stained or dirty right away and is hard to clean. Other than that it does it's job "Protect".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom's phone and it works great, easy to put on and stays in place and protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Case was on sale on Best Buy website. Allen Park store honored online price. Phone is safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works well protecting the phone, although you have to purchase a screen protector separately.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for Protecting your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter. Box covers are a real life saver for ones phone. Working in construction I would use nothing else

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves the gummy feel but also love the fact that once you drop it that case protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case is a great comfort because I am confident that my phone is is protected and I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in the hardware business and this is great protection against sudden falls on a cement floor.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nanny and this case has protected my phone through all the things two little boys have put it through!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good thin protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides protection from daily bumps and drops but is thinner than the defender by a significant amount.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very sleek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I recommend putting a glass screen protector on because your phone will crack in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect case for me, slips in and out of my pocket with ease, and perfect protection from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box products. Purchased this for my mom so we don't have to buy her another new phone

    I would recommend this to a friend