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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series Case's excellent protection and perfect fit for their Apple iPhones. Many appreciate the case's ease of use, color options, and lightweight design. While some find the price a bit high, and others mention minor challenges with the charging port cover, the positive feedback on protection and fit is overwhelmingly prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,800 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Butter Fingers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Daughter who has a tendency to let the phone slip out of her hand. This has protected the corners of the phone more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more storage. Overall like team iPhone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works what more could you honestly ask for ?!?!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Lifeproof and Otterbox cases! I absolutely love my Otterbox. It has great protection. When I drop my phone (which is often), it protects it and has never cracked my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I would buy again. Very slim

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no secret that otter box makes the best covers to protect you phone. I must have dropped my a hundred times and it’s still like new. I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price for high quality item, I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect your phone, especially for men who carry phones in their pockets. There is a cover for the charging hole to keep the lint out of the charging area.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Pretty good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky and has kept phone safe so far. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good Case Overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not bulky, it is thin but protects well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Did NOT come with screen protector as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to buy this particular Otterbox case over the Otterbox Symmetry case because it lists in the description that it includes a screen protector. I leaned toward the Symmetry case at first because it appeared to be slimmer making it easier to put in your pocket, but got this one because of the screen protector. Ours did not include a screen protector, and by the packaging and instructions it does not appear that it is supposed to come with one. However the description for this case on this website says it comes with one. Now I will have to purchase separately, which is annoying because the case can’t be used until we get a screen protector (not giving a phone to a teenager without full protection...don’t want to have to replace another screen). Otherwise it seems to be a nice case! I’ve always been happy with Otterbox, but am disappointed by this.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent Commuter Series purchase. That case does not come with an included screen protector. We'll be sure to get this information adjusted as soon as we can. Thank you for bringing this to our attention!

      That case is compatible with Amplify and Alpha Glass, so if you are looking to add an extra level of protection to the screen of your device, we'd suggest checking those protection options out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Offers really great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protects my phone from drops. Since I started using it I haven’t had any cracks on my phone even though it’s falling more than 20 times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Otter Box cases over the years. They've all performed flawlessly. This one is no exception. Easy to install and remove.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Otterbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had an Otterbox in a while and I’m glad that I have one again. My phone slips out of my hand from time to time and it’s nice to see that the case doesn’t get banged up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case if you have kids

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids that play with my phone all the time having this case has been a lifesaver. My phone has been dropped so many times that without this case it would have been shattered

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this case is more streamlined and ergonomic than my previous Otter Box case. It feels good in my hand and provides good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I'm a phones worst enemy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am horrible at taking care of my phone. I drop it, lose it and leave it in the worst possible place. Without the otterbox I would have to start buying ruggedized flip phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is a great case, but it could be even better if the material had some gripping capacity for placement on consoles of vehicles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for refurbished iPhone 7 Plus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a 4th gen iPod to the iPhone. I had a great case on the iPod, it was hard plastic under a rubberized outer cover. I loved it. It protected the iPod for around 7 years, I was looking for a similar case for the iPhone. The OtterBox has a rubberized cover under a harder plastic outer cover. Just the opposite of my iPod cover. The hard outer cover has just enough grippable surface but still more slippery than the rubberized outer surface on the old iPod cover. I hope it develops a patina over time that makes it less slippery. It does seem sturdy enough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a cyclist and my phone gets exposed to a lot of abuse. This product protects my phone exceptionally. I was so happy to find some great colors to choose from with this much protection.

    I would recommend this to a friend