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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series Case's excellent protection and perfect fit for their Apple iPhones. Many appreciate the case's ease of use, color options, and lightweight design. While some find the price a bit high, and others mention minor challenges with the charging port cover, the positive feedback on protection and fit is overwhelmingly prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,800 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pink Otter Box Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case I never could find a pink case that has protection I can trust not to big and bulky and feminine looking just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on, protects the phone well and is pretty to boot! Otter box commuter slips in my pocket or purse easily and is protected from drops!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sturdiness of this phone case. This case is easy to use and get in and out of the pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pleased w style and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be durable. Looks nice. Color is attractive. Not too bulky but seems to have enough padding to protect my phone in the event I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go. Was cmas gift for 15 grandson new iPhone. Have had great experience with otter box. No broken phones in spite of rough handling!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my phone was big, and not cheap... so I needed to protect my investment. What better way than to purchase the best case out there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The fit is great! Awesome protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits nice and tight! Love the look and feel of this phone case. It’s rugged but classy! Overall great iPhone case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Does not hold up well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new phone and case earlier this year; at first I loved the case, but the case has not held up well. I dropped the phone a couple of times and although it did protect the phone as it should have (also thanks to screen protector purchased separately) the case has not held up as well as I would’ve expected for the price I paid. The bottom corner of the outside shell is cracked. Also, the outer shell, around the area that surrounds the camera lense, has a huge chunk now missing... there was a prior crack on that area; it finished breaking off while I had the phone in my purse. I wanted a durable case, but not something chunky like the Defender case which is why I bought the Commuter case; sad this case didn’t work for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Nicolle,

      Sorry to hear that this Commuter series has emerged from battle with some fateful wounds! While our cases are designed to be the toughest soldiers around, they aren't necessarily designed to be invincible so much as they are intended to sacrifice themselves for the sake of the phone. Fortunately, our Otter troops are standing at attention, ready to reinstate your unit with a warranty claim. Just give them a call at 1-855-688-7269, and they'll send out a fresh new replacement as soon as possible!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! Looks sleek and protects my phone!! Love it and Joel and Rich who helped me at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great slim design perfect for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not your typical otter box! The case is not bulky it's slim like other cases making it easy to hold your phone. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case! Easy to put on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit my new iPhone 8+ very well! I feel my phone is very safe and secure using this case, and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does it’s job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all otter-box cases they are durable and protect the phones well. This is easy to install and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case, just wish it came with a screen protector. Should protect the phone when it drops on back or corners just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Nokia of Cases!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone from any damage. Doesn’t matter how much I drop it, my phone always looks brand new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a phone case. This was the same case as my last one. I work in the field, so the old case took constant abuse between the weather and just getting bumped on things. Held up well and protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me this is the best case you can buy for your phone. You pay $1000 for your iPhone why not protect your investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to protect your phone very light weight and very easy to put on and take off

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case feels great in hand and protects my phone from drops!! I drop my phone a lot so that is very important to when buying a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always otter box makes the best quality case for any cell phone. I have used them for years now every time I get a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox 4 Life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 round—took my first one 5 years to finally need a replacement and I NEVER broke my screen.

    I would recommend this to a friend