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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series Case's excellent protection and perfect fit for their Apple iPhones. Many appreciate the case's ease of use, color options, and lightweight design. While some find the price a bit high, and others mention minor challenges with the charging port cover, the positive feedback on protection and fit is overwhelmingly prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,800 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love that it doesn’t make the phone heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case for a younger person. Easy to remove so that you can clean the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute. Protects your phone. A little slippery and at times hard to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case bought for the kids since they always seem to drop there phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable but not bulky

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this otterbox case instead of the defender due to the size of it. I had my concerns over how durable it would be but it has held up nicely to my normal wear and tear of it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Decent protection for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek case. Not too bulky. Good grip. A good color is always a plus too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well, though it was a little difficult getting it on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your phone so glad I chose Be

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose Best Buy to purchase my OtterBox case for my iPhone. It offers the best protection for my needs. Also the salesperson was friendly and offered a demonstration how to put the case on

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box cases offer great protection. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you’d expect from otter box. It has a silicone interior that’s very flexible, and a hard exterior shell case. The lightning port is covered. It’s a rugged case that doesn’t add too much thickness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite case - slim and yet has some substance to it. Been dropped a few times and no dents or scratches at all!!!! Yes - found a great case. Goes on fast too. It took longer to open the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a new phone case for a while now, Otter cases have always been so expensive, but to get good long lasting quality, gotta Pay for it. I’m very pleased with case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this case. Helps keep the phone slim and protected.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot more than last case. Nice and sturdy but not to bulky

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great case very durable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Love the color. Very durable Has lasted a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but wouldn’t buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with Brand not so in love with product, I’ve had for one week and my case is already changing colors.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Paige,

      We sincerely apologize that your case got discolored so quickly! The lighter shades on the OtterBox Commuter cases can sometimes pick up other colors depending on what types of elements they are exposed to daily. We would recommend checking out cases with darker hues that might work better for you! Regardless, our color-conscious Otters at 1-855-688-7269, and they will design a warranty claim so that we can send you a spotless replacement case!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Although Otterbox cases cost more they are worth it because of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for new iPhone 8Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my father's new (and first) Apple iPhone. He rides a motorcycle and attaches this to his bike and he loves how durable the case is and still moderately compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure this would be worth the money, but I've been pleasantly surprised how well this has held-up. I've had several other brands of cases... this is my first Otter. It won't be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    GOOD FIT FOR THE PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fit on the phone and my child likes it it was a good investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really protective case, not too clunky but not the smallest case.

    I would recommend this to a friend