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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series Case's excellent protection and perfect fit for their Apple iPhones. Many appreciate the case's ease of use, color options, and lightweight design. While some find the price a bit high, and others mention minor challenges with the charging port cover, the positive feedback on protection and fit is overwhelmingly prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,800 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the whole edge material wash a softer (like rubber) material to keep it from sliding around & holding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dropped an phone did not break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case cracked but no damage to my iPhone. I bought a new case because of the crack but did not have too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed in the quality if this item. I was unaware it is glass. Thw screen itself is cloudy and not clear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for iphone 8 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality case for iphone 8 plus dropped the other day on sidewalk didn’t break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I don't like about otter box is the rubber part gets dull fast and turns colors easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s nice but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice but it doesn’t work well with it’s own wireless charger and gets dirty real easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does protect my phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the color and thinness of the case but what made it a three star was that the case is very slippery on the back side. I kept dropping my phone over and over again. I had to replace the outer shell because it was cracking from me dropping my phone so much. My phone is still in great shape after all of the dropping.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustrations with your Commuter Series case! We appreciate your feedback about the grip of the case, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to put on and take off and even seems waterproof when it comes to light water drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JUST WHAT I NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I KEPT DROPPING MY I-PHONE BECAUSE OF THE SLICK FINISH, AND MY ARTHRITIS. NOT A PROBLEM NOW!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but slippery. I do like the port cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other OtterBox cases I've purchased, this one is very secure and tough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work as a comercial electrican and I need a durable phone case and this does the job very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I’ve never been an otter box fan but their new designs are much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great colors great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with guarantee but not worried about a problem. Very durable and comes in lots of colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case but it cracked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otters are great cases. Surprised this one cracked. I’d buy it again. Need more colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case, just alittle too thick for me thou, hence the 4 star rating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover. I little slippery on the sides for grip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I come to Best Buy always find what I am looking for and service is always great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product to protect iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the colour. Have some issues with the flap opening to charge but overall good product.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Miko,

      It's awesome to hear that your iPhone 8 feels safe and secure within the Commuter series! The charger flap offers additional dust-protection for your lightning port to ensure that your phone stays free of debris. Occasionally, the rubber flap on a new case can be a little stiff at first, but after some consistent use over time, it should start to relax. If you have any additional questions, please always feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard shell case will slip out of shirt pocket so be careful when bending over

    I would recommend this to a friend