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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 2332 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case for Apple® iPhone® 7 Plus for its excellent protection and perfect fit, frequently praising its lightweight design and ease of use. Many appreciate the case's color options and secure grip, while some find the price point to be a bit high. A few users noted challenges with the charging port and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,332 reviews
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case but not sure it's worth $50 there are cheaper ones out there

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Soup13,

      Thanks for your feedback! We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get. If you ever need assistance with your Commuter case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone 7 Plus. The deal that I got at Bestbuy was great!I was able to get all my accessories!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone well but it was too bulky for my liking.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We are sorry that the Commuter case is too bulky for your comfort level. Perhaps you would be more interested in our Symmetry case as it is slimmer than the Commuter. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/searchpage.jsp?st=otterbox+symmetry+iphone+7+plus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=category_facet%3DSAAS~Cell+Phone+Cases+%26+Clips~abcat0811006&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys

      Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the price... Theres better cases out there tho..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protectingcase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case and it doesn't make the phone bulky. My only issue is, it seems to get dirty quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cute and seems very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit hard to put in your pocket but the case is very cute and seems to be holding up well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender is overall good, but would be better if there were a cover for the iPhone glass included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always made good cases. Wish they were more durable though. No more lifetime warranty

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best protective case, but does what it needs I guess. Not very appealing to the eye and has the minimum of standard protection offered, plastic and silicone...I would go with a military grade case or even lifeproof over otterbox for the price...otter just isn't worth it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Dlray85,

      We're glad to hear that so far your iPhone 7 Plus has been protected in our Commuter case, but we apologize that you're not feeling super confident in the case overall. We put our cases through myriad different tests (over 24 tests, to be exact) to ensure that they provide the best protection available for your devices, and we have full confidence that the case is worth the extra cost, especially with the limited lifetime warranty and awesome customer service that comes along with it! We are always available to answer questions or concerns, so please feel free to reach out to us at 1-855-688-7269!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Durable case for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Otterbox case has held up fine. I just purchased another one for my daughter's iPhone 7

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and durable.. I have dropped a couple of times and nothing happen to my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe and sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around for a cover for my iPhone 7 plus and found this.I am very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Charging Port Too Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read in some of the reviews before I purchased this case that the charging port was too small for all except for the Apple Lighting cable. I thought maybe my Anker and Amazon Lighting cables would possible work, but that was not the case. I returned the case the next day which is always easy with Best Buy. I wanted it to work because I like cases that have a separate soft silicone rubber case with a separate hard plastic wrap around case. I like putting the steel plate in between to work with my dash mount in the car, but no joy with this case. It is not the rubber flap that is the issue, the opening of the hard plastic outer case is the issue and I wasn't going to modify a over $20 case to make it work when I could simply return and buy something else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Charge it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good charger for the iPhone worth it. Little heavy but you get use to the extra weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most protective case, but it’s definitely one of my favorites!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been few weeks so far I am liking it but I just dislike how the edges it gets damage fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT WORK'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it for our daughter. She wanted the specific color. Otterbox is a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps to keep it together . Grandkids are hard on phones lol

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case fits as expected nice design would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very durable and it last a very long time! If you work outside I recommend this

    I would recommend this to a friend