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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2332 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case for Apple® iPhone® 7 Plus for its excellent protection and perfect fit, frequently praising its lightweight design and ease of use. Many appreciate the case's color options and secure grip, while some find the price point to be a bit high. A few users noted challenges with the charging port and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,332 reviews
  • Rated 5 out of 5 stars

    Great Iphone 7Plus case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is much better than the Iphone case that I bought before- it's more durable, very professional to look at and I just love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought it for me and I love my otterbox case better than any other case I've had! It is very durable and protects my phone very much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Sturdy case slick and not good grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this case because of the protection. It was just way too slick to provide a good grip for the larger iPhone plus I do feel it would provide good drop protection as well as every day protection from scratches

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi VanillaGorilla,

      Thanks for your feedback! We’re sorry that the Commuter case is a tad too slippery for your comfort level. Perhaps our Defender case would be a better fit for you as it has a silicone slipcover on the outside of the case. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-plus-black/5577979.p?skuId=5577979

      Of course if you have any OtterBox questions please feel to give our helpful Otters a call at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really cute and durable. My 4yr old has dropped my phone several times and there has been no damage. Highly recommend this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the phone case is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a case for my new Iphone 7plus on the reccomendation of a sales person. He was spot on! I love the case and it is very sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is amazing, I've dropped the phone a few times and nothing has happened and hopefully nothing will, otterbox is a very good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter picked this phone case because it looked good and was not as bulky as the Defender series. Don't forget the screen protector.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was sturdy and protective. Only problem for me was the color, It got dirty very easily and wouldn't wash off because of the material. It went from a pretty pink to a black color from keeping it in my pant pocket so after about 2 weeks I bought a different phone case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had one on my last phone. Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective! Dropped my last phone with one on it and the phone came through with flying colors! Wouldn't have a phone without one on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new phone but bought the semetry case so it was not on my phone long. Like how the commuter is thin not like the defender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commuter series is one of my favorite cases. Love otterbox. Trust them with all my phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these cases for all my phone threw the years; they have never broken on me and have outlasted every phone I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box= Cheap Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE OTTERBOX. I have them on all the phones I buy. I have never had one let me down. Strongly suggest this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it protects the phone which is the main reason I bought it, but it's plain and black because there weren't a lot of colors to choose from and also it's hard to charge the phone with the case on

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Myrna,

      Thanks for your feedback! We’re sorry that there were not enough color choices for you and that this Commuter case is making it difficult to charge your iPhone 7 Plus. It is odd that it is giving you a charging issue and we definitely want to get more details so that we can help out.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Excellent quality so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product already couple of my friends bought the same one from bestbuy after the see mine, happy with product and the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the big, bulky type. Great feel. I can't use this phone without the Otterbox, and this one serves the purpose perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box just keeps getting better and better with each new series. I love the rubber case that is deprecate from the hard plastic case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how thin this is. I have this for my 6s before I got the 7plus. It withstood many drops and my phone was never damaged. I trust it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case because it's still an otter box (which was my favorite) but also because it's not as bulky as the prior ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a life proof case for my iPhone 6 my got wet while on vacation, so the 7 is water resistant so I do need the life proof anymore!!!

    I would recommend this to a friend