Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Angle. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 1. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 2. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 3. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 11. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 12. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.
  • Alt View 13. OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink.

OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Pink

Model:
51195BBR
SKU:
6287827
Highly rated by customers for:
Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 773 reviews
  • Pros mentioned:
    Protection

    Very solid

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this case for over a year with no issues. I have dropped my phone a few times with no issues. Still going strong.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Best money spent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret not getting it from the beginning and could of had avoid a couple dents and cracks. The best if it breaks there is warranty!

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Love it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for both of my girls, and they have yet to damage their phones. They have dropped their phones several times without any damage

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable and protects my phone well. I have been using Otterbox for many years and have been highly satisfied with their cases.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Always Otter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Otterbox since the first galaxy model, through the note 4 and on to my apple iPhone 6S plus, to this day and will always have one.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great Protection

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give great protection if dropped on concrete. I was afraid to pick up my phone after dropping it, but to my surprise it did not break!

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otter Box Case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable phone case. I have dropped my phone multiple times with no problem secondary to this case.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the otter box cases. I cut off the the rubber thing that covers the charger, it gets in the way. Great case, really protects the phone.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case. I drop my phone a lot and it protecs it well. annoying that plaastic and rubber case cost so much

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Strong case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is strong and will protect your phone no doubt. However the rubber material around the case absorbed the color of my jeans which I’ve washed dozens of times. Not sure why? So I have a pink case with blue stains which will protect my phone if it drops. My husband has the black one...no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Saved my new phone several times

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product, I feel protected with my new iPhone . Several hand drop but my phone remained safe .

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great protection!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a must have if you’re a busy person or if you have kids it’ll keep your device protected 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Amazing Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only company i trust to protect my phone and they still continue to impress. Case is slick and has protected from every fall

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    GREAT FOR PROTECTION ON PHONE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THIS FOR MY HUSBAND BECAUSE HE FREQUENTLY DROPS HIS PHONE. THIS CASE WORKS EACH TIME HE DROPS HIS PHONE

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs exactly and not bulky. Durable and light weight. Love this item Otta Box makes some great products

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    A good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to find this case because Verizon did not carry it. I like this case. It protects the phone even if you drop it face up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Bulky but the protection is extremely good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped from the 2nd floor down to pave and my phone was still in pristine condition. Let that speak for itself. 100/10. Highly recommend

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Overall great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive for an Otter Box and not all big and clunky like some other models. Easy to get on and off to clean and what not.

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otter box is the way to go

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box because it saves my phone every time. Plus they have great customer service if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of OtterBox for a long time. The defender case is slightly too big for my needs this one works exceptionally well

    This review is from OtterBox - Commuter Series Case for Apple® iPhone® XS Max - Black

    I would recommend this to a friend
Page 11, Showing 201-220 of 773 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.