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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 773 reviews
  • Rated 5 out of 5 stars

    iPhone XS outerbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XS Max Good product he doesn’t come with enclosed box only the backend but overall very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protective case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted OtterBox with my cell phones. Not over priced like some and very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this very durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several phones over the years and I always use an OtterBox. As many time as I’ve dropped my phone the case has never failed me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox Commuter case is the best I just wish it was available when my IPhone XS Max was released it’s very durable and slim/perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rugged case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case! Only issue is that some "off" brand lightning connectors are two thick for the power port. Apple brand works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe carrying my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very sturdy product I always Used otter boxes for my iPhones. Wish they made a wallet type for this model I Phone x max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one in a row on a new phone. It is a great design that’s not too bulky and has a good grip around the edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had an otter box commuter box. This one is a bit more boxy and people aren’t too fond of it-but I actually like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason to skimp on a cheap case when getting a $500+ phone. Fits perfect without being overly bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for a little over half a year and it’s helped up great in my opinion. The thin plastic piece crossing between the bottom the the screen and charging port broke but it still holds up just fine.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi THUGNASTY,

      We're glad to hear this Commuter case has your vote of confidence, but we're sorry the plastic has run into some issues lately. Not to worry - our handy Otters would love to fix this with a brand-new warranty replacement. Simply just give us a call at 1-855-688-7269 and we'll get you back on track to seamless security!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    The best case you can get

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go for otter box cases. You can’t beat the quality of them. Sturdy but also lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing, i have dropped my phone a couple times and not 1 scratch to my phone, buttons can be accessed easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. This case is very durable. I would highly recommend.. It is very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outtebox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using putter box. The commuter is good not to heavy of a case. Not slippery when holding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend OtterBox cases, they are built well and stand behind their products.. only case we'll use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases are hands down the best! Best quality and hold up day after day! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one to buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't use anything but an otterbox to protect such an expensive device. Outstanding security

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switched from a Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thinner than the Defender which I have used on most of my phones. Good feel and not too bulky. Only negative is not having an included belt holder/holster but since I do leatherwork I made my own.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Eric,

      We have to say, we're pretty impressed that you made your own belt clip holster! Historically, the Commuter series has never included any sort of carrying option, but it sounds like you found an alternative solution that works well. If you have any future questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Excellent Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Fanatic I am.... the camera functions and clarity produces beautiful bokeh when with put to test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Held up very well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was great for about a year and then broke but otterbox sent me another for free!

    I would recommend this to a friend