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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their iPhone XS Max. Many appreciate the case's ease of use and high-quality feel, while also praising its attractive color options and reasonable price. However, some find the case a bit bulky and heavy, and a few mention concerns about the grip. Despite these minor drawbacks, the positive feedback on protection and overall quality is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 773 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot exaggerate enough how good this product is. I have dropped my phone plenty of times from different heights and my phone has never been damaged. It literally fell down a cliff out in the Colorado springs and guess what, my phone still remains spotless. Thank you OtterBox!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    protects the back glass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent if you want a sturdy case without the bulky feeling. The camera and apple sigil are exposed but the 2 layer case keeps it pretty protected so that it isn't flushed with the case. This is my second commuter case for 2 different phones and they are the only case I need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin profile. Survived 3-5 drops so far. A few on pavement. Another on a shopping cart. Another on asphalt. A couple of scratches, but the phone appears to be completely fine. Works great with 3rd party screen protectors too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built case that’s easy to install. I’ve dropped my phone several times in this case and no damage to the case or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wouldn’t have anything but an otter box case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always protected my phone with an otter box case and when i traded in my 6s it looked brand new. I can’t tell you how many times i have dropped it on the garage floor and never any damage. Bought one for my new 10s max & just as happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case. Really sturdy and I’m confident it will protect my phone. Perfect fit. Only complaint is how bulky it is.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sturdy and cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this case mostly for the color. I like that it’s pink but not overly pink. The case is very sturdy and stays in place. Only complaint is that the color of jeans rubs off onto the rubber piece but if you wipe it off enough it’s not too bad

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very sturdy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a weighty case that will protect your phone from Armageddon and any zombie apocalypse you may encounter! It will also protect your phone from damage if you drop it on a hard floor, but...definitely zombies.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has held up very well from the drops it's been through, and my iPhone still looks brand new out the box, I bout this case with a glass screen protector and the two have protected my phone with no problems, Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s an Otterbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my Wife and my Daughter. They complained about the size (Bulky), but after dropping them a few times they both realized the value of them. Needless to say they are both happy I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox brand. I’ve owned one for every iPhone I’ve purchased and have nothing but rave reviews. My phone has been dropped on several occasions and have been protected from expensive and extensive damage by this wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case for almost two months. I work around oil and dirt all day and my hands aren’t always clean when I hold my phone. It doesn’t stain or wear down the oil or dirt. Dropped my phone a few times and it has definitely saved it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and tough case. I’ve dropped this plenty of times but it’s holds. Surprised it has no scratches and the fact that it has high lip helps it from cracking the screen. Little pricey but well worth the money in the long run.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Glad it fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting to get my new iPhone. People had been telling me that case weren’t fitting and it worried me. When I got my phone finally and it fit I was ecstatic. I like the commuter case due to not making the phone to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great feel to the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution for you if you like the bulky feeling but not too bulky and able to slide in pockets easily if you’re looking for something slimmer then symmetry although the new line for the x’s feels thinner so I don’t know whether that is a bad thing or not. But I still wanted to have that “protective” feeling and this did just fine. I would’ve gone defender pro but that is evolved to a bigger brick that sticks out of my pants.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Love otter box cases. This give good protection without being too bulky. A little slick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otterbox commuter series case for my new iPhone XS MAX and I love it!! Great protection without a lot of bulk! I’m unfortunately prone to dropping my phone and it’s no problem with the protection this offers!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great and strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the quality of case otterbox provides. I have dropped my phone many times and with that being said, you have no idea how much the Otterbox case has saved my phone. I am an Otterbox for life type of gal.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only one thing better than an otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And otter box with a Zagg. The best combo for taking care of your phone. I drop my phone all the time, and not only has it never broken, but it looks brand new when I remove my otter box case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case keeps my phone safe without being heavy. It is my favorite of all the ones I looked at.

    I would recommend this to a friend