Customer Ratings & Reviews
- Model:
- 77-63624
- SKU:
- 6373842
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and snug fit offered by the Commuter Series Case. Many appreciate its ease of use and the positive grip it provides, while some find the price point to be a drawback and note that it may interfere with wireless charging capabilities. The case's design and lightweight nature also receive positive feedback.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sitting in my computer chair with my phone on my lap. I got up and my phone dropped. My screen broke to the point where I could not use it. I will not be buying another Otterbox case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry about this. Our cases are tough, but every drop is subject to a multitude of variables, many out of our control. While we can't help with any repairs to your Galaxy Note, we'd be happy to help with a warranty to your Commuter Series case if needed. Please don't hesitate to touch base at (855) 688-7269 and we'll get on that right away.
Best,
obcst
not a reliable case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone fell and thinking the case would resist the impact. Instead cracked the back of my phone and edge causing it to be defective. Had to purchase a new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your device while it was in a Commuter Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first OtterBox case and it tramples every other case I've had over the years. It's tough and simple and fits snug. It feels nice and grippy in the hands without being too bulky. Fits good in my pocket and doesn't get stuck but doesn't slide out while im sitting either. I've heard that some phone cases (not OtterBox) have a funky factory/rubbery smell to them, this does not. The raised edges are on the top and bottom and they help prevent the phone's screen from touching the surface it's placed on. I also really appreciate the dust cover for the charger port. I actually feel like the phones sound is more clear with the case on. It really helps the stereo sound come through without having to cup your hands around the speakers. Access to the pen is good and the volume/power/bixby buttons are perfectly aligned. The back is flat and that's good because I plan to stick a pop socket to it which I'm sure will hold just fine. This case has truly allowed me to enjoy my phone more. With the OtterBox Commuter series case (this case) I trust that it could tumble down a flight of stairs and come out on top. Also, I ordered 2 of these cases. My fiancee really loves hers too. I have the Honey browser extension for chrome and it found us a coupon for $8 off our order! I havent really found any cons yet. It's not a $10 case but you get what you pay for. The Note 10+ is not a cheap phone so this case is an excellent insurance policy that I'm sure will last for years.
I would recommend this to a friend inadequate protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone dropped and struck corner of the case and still phone screen cracked. Not worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about the damage to your device while it was in a Commuter Series case. While our cases are tough, there are some variables that can't be predicted. Though we can't replace the phone, we're more than happy to get you a replacement case. You can contact our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Doesn't protect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt protect phone at all almost broke phone . Returned
No, I would not recommend this to a friendPink otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this case. I wish that they came in more colors.
I would recommend this to a friendLive My Cover & Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Feel so much more confidence with it and security! Plus i purchased the scratch resistant screen .
I would recommend this to a friendDurable case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy,sleek and strong! Can't go wrong with the otterbox cases.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks. Good product. Recommended. Price was good.
I would recommend this to a friend