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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 585 reviews

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97%
would recommend
to a friend

Customers are saying

Customers value the Commuter Series Case's excellent protection and surprisingly slim design, finding it easy to use and comfortable to hold. Many appreciate the included screen protector and the case's reasonable price. While some find the case slightly bulky, the positive feedback on protection and ease of use outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 585 reviews
  • Rated 3 out of 5 stars

    good for a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard shell doesn't stay on correctLy. It doesn't stay on the case very well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    does it job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is the best product to protect your valuables. I have them on my phones and ipads. I wouldn't trust another product with my electrics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE! Weak plastic will break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than a month before the plastic snapped. I had just been putting it into and pulling it out of my pocket, without any abuse whatsoever! It was defective and I consider it to also be a design flaw with where it broke and how it broke so easily. I was on travel for the holidays when it broke and couldn't get to the receipt until after the 30 days. I contacted OtterBox customer service directly, filed a warranty claim, and requested a refund. They wanted to send a replacement at first, and I explained why I wanted a refund instead because I didn't want the same problem all over again in another month. They responded with a generic claim denied email that was inaccurate on stating my claim was not covered under it being defective. This is a terrible product design from an even worse company! Don't buy anything OtterBox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great case if you have a tendency to drop phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for added protection for my phone. It adds a little size to my phone, if you like to put your phone in your pants pocket. I drop my phone and this case really protects it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome phone, especially when compared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the iPhone and then when I compared pricing (very close) and the photo options, I wanted the Samsung and I am so glad I got it. The photos are crystal clear and easy to take.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    only use otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used otter box after my first case broke on a different brand. One thing I will mention is the case didnt fit properly when it appeared it was on fully. A associate showed me the ear plug dust cover wasn't seated. Pull lightly up on that tab and it will pop into place and be seated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Otterbox cases on all our family cell phones since I can remember. We have tried others but always come back to Otterbox when the others fail. Save yourself the trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping my new Samsung Galaxy S5 4 hours after purchasing and breaking the sceen, with no protection on the phone, I haven't had a problem after purchasing the Otterbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox phone cases, because they are well made. It is good they are now even giving a few color choices. Helps to tell apart mine from my spouse's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Otterbox ive bought and it doesn't disappoint. I really like the rubber back, it doesn't slide if I put it on the dash of my truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVEIT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are first time smart phone users. This phone is easy to learn and a fun way to venture into the smart phone world. Recommend the Otter Case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are one to drop your phone even once, this product will help protect your investment. I seem to drop my phone a lot and my phone has not broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great case for protecting my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this case! Very pleased with how well it protects my phone. Planning on buying another one soon for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box. I would never not jus carry a cell phone with out it!! Dropped it down concrete stairs and phone or case did not break!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is always reliable!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've owned an Otter box mobile case ever.....you know it's a reliable, durable investment for your mobile device. Enough said..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for the Galaxy S-5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox fits nicely on my phone. This case doesn't interfere with the phones speaker so you can hear your music or audio nice and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always an otterbox fan and this case is just as good as the rest. It's sturdy and protects the phone against almost any drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good step to avoid costly repairs and down time for my Samsung Galaxy S5. Slimmer than my S4's Otter Box case! Great fit in side pockets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this the second time I have purchased this case. The first was for my Galaxy S3 . I Upgraded to the Galaxy S5 and got the Otter Case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great if you have toddlers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my otter box commuter case still durable as the original otter case just slim! I love it fits perfectly in my side bag!

    I would recommend this to a friend
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