Customer Ratings & Reviews
- Model:
- 51940BBR
- SKU:
- 6323255
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Commuter Series Case's protection and fit for their Samsung Galaxy S10e. Many appreciate its ease of use and the case's comfortable grip, while some find the price to be a bit high. Positive feedback also highlights the case's lightweight design and ability to support wireless charging. However, a few customers noted that the case adds some bulk to the phone.
This summary was generated by AI based on customer reviews.
Great cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it...especially since i carry it on my uniform
I would recommend this to a friendNice, sleek case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not entirely confident that it would protect my phone if it fell, but it's sleek and provides some barrier which is better than nothing!
I would recommend this to a friendLove this phone protector!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase Otterbox for every new phone I purchase. Past experience has made me a devoted customer.
I would recommend this to a friendgood fit, a little too bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and I like 2 layers but makes the phone about twice as thick. Good drop protection I suppose.
I would recommend this to a friendGood case but room for improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but wish it was a full cover case like the LifeProof brand. Other than that, it does the job.
I would recommend this to a friendIts a phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't broken the phone yet, so I guess it works. I'll let you know if anything changes.
I would recommend this to a friendReturned with phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case was ok for the phone. Returned with phone and everything else purchased that day.
I would recommend this to a friendok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems to provide good protection. I have had an otter on a previous phone.
I would recommend this to a friendWay way too distracting . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So - this is more so Samsung's fault - because Samsung is mental and can't get anything right - this Otter Box suffers - the Samsung Galaxy s10e has the finger print scanner on the side and this case clearly wraps around the entire perimeter of the phone . . . except where the finger print scanner is - causing an optical illusion and your eye is draw to that break in the design of the perimeter . . . so annoying - had to return . . . PLUS!!!! Plus the edges that curve around the base of the base and phone are squared off and dig into your pinkie finger while holding it - it actually cut me! No thank you otter box - no thank you!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Ghostwolf,
We're so sorry to hear that this Commuter series seemed to be creating optical illusions and strange sensations! This definitely is not something that we typically see with that case, and had you contacted our friendly Otters at 1-855-688-7269, they would have been more than happy to fix things up with some troubleshooting. As it is, we sincerely hope that this experience does not turn you away from OtterBox for good! If you'd like to explore a few other case design options, please feel welcome to reach out to us, and we'll gladly help you find the perfect case for your Galaxy S10e!
Best,
OtterBox Customer Service Team
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues works well with phone. Good selection. Of cases.
I would recommend this to a friendUnderestimated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for about 2 months and the one time it dropped, the whole bottom part came off. This is the first time I've ever had an otterbox break on me, and in less than 3 months. I hope it was that I got a faulty one. As soon as that happened I bought a cheaper version of the the brand and it has lasted. (Bte the fall was about 2 feet off the floor from my pocket to a rug floor.)
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your case! If you still have that case, we do have a pretty stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started for you.
Best,
OtterBox Customer Service Team