Customer Ratings & Reviews
- Model:
- 46773BBR
- SKU:
- 4914503
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Commuter Series Case's excellent protection and good fit for the Samsung Galaxy S7, frequently praising its ease of use and lightweight design. While some users found the screen protector challenging, many appreciated the case's overall quality and grip. A few mentioned minor inconveniences with the charging port covers.
This summary was generated by AI based on customer reviews.
Fits well. Good color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits phone well. Great colors and easy to install.
I would recommend this to a friendGteat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is going to be a great case for my phone
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second otterbox purchase and am satisfied
I would recommend this to a friendWorks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised...............................
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is a great case love the variety of colors
I would recommend this to a friendGREAT PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAVE ONE AND BOUGHT ONE AS A GIFT FOR MY DAUGHTER.
I would recommend this to a friendNice Case But Traps In Dirt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The commuter series from Otter Box has always been my go to option and prevents my phone from being too bulky but I dont like how it always happens to trap in dirt or even lint fron my pocket. Other than that, quality product.
I would recommend this to a friendDecent but not amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in small color selection, and surprised at cost - wasn't easy to get the glass protector on (still not smooth) and took a while to get the case fit properly so all buttons were reached.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Lori,
We're very sorry to see that you're feeling so disappointed by the Galaxy S7 Commuter series! Please note for future reference that our friendly Otters are always happy to help with any installation process. We're glad to hear that the case is now aligned, and we're confident that this Commuter should defend your device against whatever life throws at it!
As for your feedback on the color selection, we'll gladly pass your thoughts along to our product design team for prospective consideration. In the meantime, if you have any additional questions or comments, please feel free to reach out to us at 1-855-688-7269. We'll always do what we can to provide assistance!
Sincerely,
OtterBox Customer Service Team
Best phone case ever... almost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect until the outer shell cracked. I also bought a white and a black case, both didn't crack. Maybe its a weaker material due to the color.
I would recommend this to a friendcant beat otterbox, except...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the case is too slick.....seems to be able to handle a beating since it is so slick it flies out of your hand so much. please put a little rubber on this thing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi fylinbrian,
Thanks for your feedback! We are sorry that the Commuter case is a tad too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
Perhaps you would be more interested in our Defender case as it does have a silicone slipcover on the outside of the case. Check out the link below for more information on that OtterBox case.
http://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s7-cell-phones-blue-gray/4914500.p?skuId=4914500
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Good Case but bad openings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for most part, however, not a lot of space for a headphone to fit. I have regular Bose in-ear headphones and I cannot use them with the case.
I would recommend this to a friendFunctional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to hold up well in the real world. However, the plastic bridge above the ear and charger ports have broken. Plastic is thin at that point.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Meldden,
Thanks for your feedback! We are sorry that this Commuter case acquired some damage. This is understandably disappointing and we certainly want to get things back on track as soon as possible.
Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought Otterbox brand before and loved it. This time the hard plastic part of the case broke on the bottom part when I tried to charge my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Foxwr99,
We are terribly sorry to see that you've had this trouble with your current OtterBox Commuter, but not to worry, we are on the case!
Just give our friendly Otters a call at 1-855-419-7417 and we'll get this fixed right up with a brand-new warranty replacement to make sure your device is covered with premium protection!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Too Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case and I really had high hopes for it, but it was just too bulky for my liking.
No, I would not recommend this to a friend I don't care for it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a difficult fit for my Samsung S7. I'm going to look at other brands to see if there's something that I like better.
No, I would not recommend this to a friendnot happy ,plan to return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is just a name and most are not worth. The cosr. As soon as i took it out of the box and put it on my phone , it just didnt fit right. The skinny rubber edge of it is all stretched out at the bottom of the phone and I have trouble getting the phone back in it to where everything lines up right. Maybe mine is just defective, but am returning it and paying the extra fee bucks for the lifestyle case.
No, I would not recommend this to a friendPricey cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox cases are expensive, and I don't feel like it really does much. Unfortunately there isn't much better out there.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bestbuyer,
We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get. If you ever need assistance with your Commuter case please give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
remember to read the fine print
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thinking it would fit my phone but was not able to get it on...really good looking case though
I would recommend this to a friend- Pros mentioned:Fit
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the phone well and seems strudy enough, looks like it should last.
I would recommend this to a friend Decent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product because it's slim. However, if you want the best protection you will need a thicker cover.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi jenjen,
We are sorry that the Commuter is not filling you up with confidence. Perhaps you would be more interested in the Defender case. It is a little bigger than the Commuter. Check out the link below for more information on that case. Of course, if you have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-419-7417.
http://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s7-cell-phones-black/4911503.p?id=bb4911503&skuId=4911503
Best,
OtterBox Customer Service Team