Customer Ratings & Reviews
- Model:
- 46773BBR
- SKU:
- 4914503
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Commuter Series Case's excellent protection and good fit for the Samsung Galaxy S7, frequently praising its ease of use and lightweight design. While some users found the screen protector challenging, many appreciated the case's overall quality and grip. A few mentioned minor inconveniences with the charging port covers.
This summary was generated by AI based on customer reviews.
I ordered this case by accident
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't cancel order and had to return it. I don't have an S7 so case will not fit my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey JayDeePee,
Uh oh, we're so sorry to see that there was a slight mix-up with your order! Not to worry - as one of our most valued retailers, we trust that Best Buy should be able to straighten this out in no time at all. We would recommend contacting them regarding the most appropriate return or exchange process. If you have any OtterBox-related questions, please feel welcome to reach out to us at 1-855-688-7269, and we'll be happy to chat!
Best,
OtterBox Customer Service Team
okay not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i think I could have found a better case, saleman wasn't very helpful, but you get that at Best Buy
No, I would not recommend this to a friendIt's an otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was on sale, great item, great buy. My only concern was that the backing was a little slippery
I would recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my new galaxy S7 because I was told that It was one of the best. I had it only a couple of weeks and dropped my phone and the whole phone broke. screen and all. It wouldn't come on and none of my data could be retrieved. Maybe the phone just hit wrong or I got a bad phone, I don't know, but the case didn't seem to protect it much.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Brendasue,
We are truly sorry that your Galaxy S7 sustained an injury. We realize just how frustrating a damaged phone can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation. Your phone is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-419-7417, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
Okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works like it should. Same problem either case is too thick or rubber rubber sits uneven
No, I would not recommend this to a friendokay not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could have found a better case, saleman was pushy but not very helpful, but that's Best Buy
I would recommend this to a friendDidn't quite fit the phone correctly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for a different product that worked better with my phone.
I would recommend this to a friendWears over time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the problem with otterbox cases, they get easy wear and tear, but it does its job.
No, I would not recommend this to a friendIt does what it's supposed to do but pretty quickl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality over time is lacking because it stretches out of shape.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's avery good product if you're interested in the gaming part of your service.
No, I would not recommend this to a friendOk case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case snapped in half when my daughter tried to remove it from her phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bonnie,
We are sorry that this Commuter case met its demise while it was getting removed from the Galaxy S7. This is a bummer but thankfully we can easily replace it through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
screwed up wireless charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.protects the phone but will not allow for wireless charger to work
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came in more color schemes they need to have a bigger selection
I would recommend this to a friendOk but not comfy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves the putpose but i don't like the feel of it. Too bulky.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Flyer,
We are sorry that the Commuter case is a bit too bulky for your comfort level. Maybe the Symmetry case would be a better fit as it is slimmer than the Commuter and still offers great protection. Check out the link below for more information on the Symmetry.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-red/4983217.p?id=bb4983217&skuId=4983217
Of course if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Not too impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does answer question often. Probably wouldnt purchase again.
No, I would not recommend this to a friendTo bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone in my opinion it is over protection and it is to bulky
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi JWILL,
Thanks for your feedback! We are sorry that the Commuter is too bulky for your comfort level. You may be more interested in our Symmetry case. It is slimmer than the Commuter and it still offers great protection. Check out the link below for more information on that case. Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-419-7417.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-s7-cell-phones-red/4983217.p?id=bb4983217&skuId=4983217
Best,
OtterBox Customer Service Team
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great for people that tend to drop their phones often.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great phone eazy to use. don't like the memory card
I would recommend this to a friendGood cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover, needs tweaking for new phones th tome out
I would recommend this to a friend- Pros mentioned:Fit
The case broke within the first 2 weeks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with its durability. I wanted this case because I thought it was the best, but it's cracked at the bottom and I didn't drop it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi BuyerM,
We’re sorry that this Commuter case cracked at all let alone after only two weeks. We understand why you are disappointed and we certainly want to make this right. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a warranty replacement.
Best,
OtterBox Customer Service Team