Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 2234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Case's excellent protection and good fit for the Samsung Galaxy S7, frequently praising its ease of use and lightweight design. While some users found the screen protector challenging, many appreciated the case's overall quality and grip. A few mentioned minor inconveniences with the charging port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,234 of 2,234 reviews
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad i went i love it i the price was verry good to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product. Fit was right. very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great case definitely I'm recommend a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protects phone from drops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for accidenrtal drops works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you should have it, buy it, the cover look so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love to have these otter boxes on my phones at all times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on my Galaxy phone and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Slippery Otter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid case that will protect your GS7, but it is slippery. Why not put some grips or tactile feel on the back and sides? Could be so much better. Some buyers remorse here.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi deps73,

      Thanks for your feedback! We are sorry that the Commuter case is a bit too slippery for your comfort level. We certainly weren’t out to cause any slick situations, but rather create a streamlined design with ease-of-use for clothing pockets, etc.

      Perhaps you would be more interested in our Defender case as it does have a silicone slipcover on the outside that may offer a better grip. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s7-cell-phones-black/4911503.p?skuId=4911503

      If you ever have any questions about our products please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Screen saver too small

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits fine altho' the cover for inserting cord is tight and hard to move aside. It is the screen saver which is too small overall 1/8 inch it does not cover the screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a few months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this case since Aug 2016, by Feb it began to chip and pieces fell off. I have dropped it but not more than usual. My last case was great for the full two years that I used it. Not too impressed with this one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Catr,

      We are sorry that this Commuter case is getting a bit beat up. We understand why this is disappointing but as long as your Galaxy S7 is unscathed all is well. We say this because we can easily replace your damaged case through our warranty.

      Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    Slick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but too slippery. I dropped my new phone several times when picking it up. I returned this to get a case with a raised grip.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jenn,

      We’re sorry that the Commuter was a tad too slippery for your comfort level. We certainly weren’t out to cause any risky situations, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you have any OtterBox questions please feel free to give us a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Can't charge the phone with the case on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally love Otter Box products, but this design fails. It is impossible to plug a charger into the phone while the case is on. This is a major flaw, because the case is hard to get on and off and, well, being able to charge the phone is kind of important. Also the tabs on the bottom of the case covering the charger port and earphone jack are nearly impossible to open.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi PJSEugene,

      We are sorry that this Commuter case is making it challenging to charge your Galaxy S7. We assure you that this is not at all typical and you should not have to remove the case to charge. Please give our helpful Otters a call at 1-855-419-7417 so we can collect more details and get to the bottom of this strange charging mystery.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    lousy screen protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    owned this less than 2 wks. -- couldn't get rid of bubbles on screen, already has bumps & tears

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We’re sorry that the screen protector on the Commuter was giving you trouble. This is not typical and we wish that you would have reached out to us for help. We would have been happy to have assisted in any way possible. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Exspensive and break easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product broke within the forest month of using it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Tshow1978,

      We’re sorry that this Commuter did not go the distance. We completely understand why this is disappointing and we absolutely want to get things turned around for you as soon as possible. Thankfully we can easily replace your damaged case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged!

      Best,
      OtterBox Customer Service Team otterbox