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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 2234 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Case's excellent protection and good fit for the Samsung Galaxy S7, frequently praising its ease of use and lightweight design. While some users found the screen protector challenging, many appreciated the case's overall quality and grip. A few mentioned minor inconveniences with the charging port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,234 reviews
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product to protect your phone investment and Best Buy is the place to find what you were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits in my small hands and protects well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and fits perfect. It is not bulky!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product of the light but durable. Ordered product online was in and out of the store in less than 5 minutes

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case but it would be better if the screen protector provided actually covered the whole screen. I get dust all along the edges of my screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cody,

      We are sorry about any confusion with the Commuter's screen protector for the Galaxy S7. We actually cut the screen protector a little short on the sides intentionally due to the slight curve at the edge of the screen. We will be sure to pass your feedback on to our design team. If you ever need assistance with your OtterBox please feel free to give our friendly Otters a call at 1-855-419-7417.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box for New Samsung SG7- Necessary Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Otter Box for my new Samsung SG7, as I've used Otter Boxes for my cell phones in the past and Otter Box is the best case that I've used by far. I have made it a habit of dropping my phone, but have never had an issue with Otter Box. It has always kept my phone protected. I wouldn't buy another case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and not too clunky, it protects my phone well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fit my Husbands phone perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain. It was free from Best Buy. Perfect fit and my Husband was very happy to have a back up as he already had this one. We have both used theses products for many years now and have no complaint. The company stands behind their products also. If a clip breaks just call them. They will replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Nice case,fits phone snugly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a very good case for your S7. It fits like a glove and provides the needed protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the rugged otter case. However I have small hands. It gets annoying after awhile and sore trying to stretch around the larger rugged version. So I returned it and got this one. I love it! I've dropped my brand new phone many times like I have all my phones in the past...it bounces like a champ! :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hand, and feels solid and well built. The buttons work very well too! I think it will be good protection when a fall happens. Just remember to take the two parts apart before placing your phone into the case, as it would be very difficult to get the case over the edges of the phone otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case but a bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the case but did find it a bit on the bulky side. It's a good protection for your phone. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good basic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for new cell phone. Just needed something in case of drops. I wanted to avoid a lot of bulk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my Galaxy S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case For my Galaxy S7 very durable case would definitely recommend this anyone needs a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for our phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very nice. Thin, but protective. It even comes with a screen protector that doesn't get in the way of using the touchscreen. I bought this one for my phone. I only wish there were more color options. But for what it's worth, I'll add I am glad my options weren't black and pink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps phone safe.Love that it has a life warrenty. Had to get replacement. Didnt have any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it came with a screen protector as well. But hard to get the outer shell to fit and allow for use of the charging port.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kpas,

      We're so glad that your Commuter series is proving easy to use and that you're enjoying the scratch protector! Our apologies that the outer shell is having trouble being compatible with the inner rubber. Not to worry - here at OtterBox, we like to think of ourselves as "case counselors," and we're confident that with a little bit of interrogation, we'll get those pieces to be best friends! Just give our Otter advisers a ring at 1-855-688-7269, and they'll help align that case perfectly to get you back on track to seamless protection!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Upgraded screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protector is not high quality. Upgraded screen protector to Zagg glass for better protection. Does not work well with wireless charging. But I don't use that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Commuter case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I have dropped it a few times and didn’t worry about it. Before I got the case I was always worried about dropping it. The only issue I have is the charging rubber part of the case is wearing out and doesn’t close now since I move it a lot to charge the phone. Other than that great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. I read about it first and the product matched the description. Exceeded expectations

    I would recommend this to a friend