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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2234 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Case's excellent protection and good fit for the Samsung Galaxy S7, frequently praising its ease of use and lightweight design. While some users found the screen protector challenging, many appreciated the case's overall quality and grip. A few mentioned minor inconveniences with the charging port covers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,234 reviews
  • Rated 5 out of 5 stars

    Slim & Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact the it's a slim case to hold but yet durable to drops. I constantly drop my phone and never a crack or chip. It's slim enough to place on charger and connect. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty without the bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case for my Samsung S6. It is tough, durable and nice looking without looking or feeling bulky in my hand. This is my 3rd OtterBox and I won't hesitate to purchase another when I get my next phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox products. If however I could go back and choose again, I'd go with the Defender Series like usual. They both have hard plastic and rubber layers, but the Defender has the rubber on the outside. This makes the phone much more slip resistant. Other than that, I liked the Commuter Series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the most expensive case we saw but definitely not the least expensive either. We bought this for our daughter to use with her new phone and she loves it! It is sturdy and also looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased initially for my S7; had to order since Best Buy store stock in that color (glacier) was "out". Gave it to my wife since it was too pale and it would become filthy in my hands. She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice case but!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is adequate. Love the color. I didn't realize it did not have the shield for the front except a flimsy screen protector which is impossible to put on without wrinkles and bubbles. I'll keep it until I can get a different one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Rstan!

      We're so happy to hear that you're enjoying the style of the Galaxy S7 Commuter! We apologize about any confusion regarding the screen protection - historically, our Commuter cases usually only come packaged with a self-adhering scratch protector. We definitely don't want you to have to deal with wrinkles or bubbles, and if you need that scratch protector replaced, we can absolutely do that via our warranty. Just call our awesome Otters at 1-855-688-7269, and they'll be glad to send that out!

      If you're still looking for a little extra security upfront, so to speak, we would recommend our Alpha Glass screen protector. The fortified glass adds an additional layer of protection and peace of mind. Feel free to check out the link below if you're interested, and let us know if you have any questions!

      http://www.otterbox.com/en-us/galaxy-s7/alpha-glass-screen-protector/sam38-galaxy-s7.html

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    excellant protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son, who drops his phone all the time. Since he began using this item his phone has remained damage free. It has been dropped of the top bleachers in the gym and suffered no damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid case, offers great protection from drops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case appears to be constructed with very durable material. It was easy to install. Case has a very smooth texture so it slides in and out of your pocket very easily. The downside to this is it slips out of your hand sometimes as well; but hey, it's an otter box and it is designed to withstand these drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I would need this but well worth the money after my child dropped my phone, repeatedly! Love the bright color (red) and didn't make my phone feel heavy. Again, well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otterbox cellphone case protector for years on all my cell phones and never had a problem with the case or my cellphone breaking. The case is made out of good quality material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used a gift card to buy an extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using a different case for now, but wanted a second one for when the other one falls apart or just gets old and otter box are good so when I can no longer buy one, I'll already have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice slim design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a case to go with my new galaxy S7 and I looked on line and everywhere. I finally found what I wanted at Best Buy. No waiting for it to be delivered, I brought it home that day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a okay case felt kinda cheap but going to give it a shot

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Turtlebite87,

      Thanks for giving our Commuter case a shot! We're honored to be protecting your Galaxy S7. Our cases are made of quality materials and go through extensive testing to ensure that they provide the best protection possible for your device. If there is anything else we can do to instill your confidence, please let us know by calling our wonderful Otters at 1-855-688-7269!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the taunton store with my special needs daughter i was only buying the otter phone protector which is great. But the agent went out of his way to be kind and assist my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case on my galaxy 4.my 2 year plan expired still had the old commuter case on the phone intact.dropped it a few times never had a problem,thats why i bought the same case for my galaxy 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought a bit pricey but this is heavy duty case. I work as a courier and always have my phone in the truck. Never have to worry about damage to the phone. The case keeps its shine as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller than the Defender series, a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my old Galxy S5 I had used a Otterbox Defender case, which was so big that I had troubles fitting it in many shirt pockets. The commuter is a little thinner, so that helps. The fold-out ports could be a little more flexible, to ease insertion of the earphone plugs and micro USB cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I like my Otterbox. I have used Otterbox for my last couple of phones. The one thing I would change anout this one is the protective screed cover. The cover does not fit the whole screen so when turning the phone to watch videos it is difficult to swipe down the status bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for my old phone so I got another for this phone. All I put on the screen is the so so protector that came with it and it has already saved my screen! I am happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite type of case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple other cases for my phone and this is by far my favorite style. I definitely recommend it. It's incredibly sturdy but not bulky like most other Otter Box styles.

    I would recommend this to a friend