Customer Ratings & Reviews
- Model:
- 48745BBR
- |
- SKU:
- 5773833
Customer reviews
Rating 4.6 out of 5 stars with 1082 reviews
(1,082 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Commuter Series Case's excellent protection and snug fit for the Samsung Galaxy S8+. Many appreciate its ease of use and the attractive color options, while some find the lack of a screen protector and the price to be drawbacks. Positive feedback also highlights the case's lightweight design and quality. A few users noted concerns about the case's grip.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 1 out of 5 stars
over priced junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well this is the first Defender without a screen protector. It's pretty much useless. You could get a 15$ case that would offer the exact same protection if not better. It is NOT a Defender case. It's a 60$ piece of plastic that you have to spend another 45$ to get screen protection. I've been using Otterbox for years and from now on out my family will be using a different brand. Probably Lifeproof.
This review is from OtterBox - Commuter Series Case for Samsung Galaxy S8+ - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Waste of money/Faulty design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.!!Personally would have rathered a more aethstically pleasing/cheap case over inadequate protection!! Commuter series does not provide sufficient protection for dropping. Dropped from 2 feet off a couch face down (flush too) on laminate and smashed front screen and it wrapped around all the way to the rear glass. Case was properly installed and did not fall into anything. 100 percent.. simple 2 foot drop flush on a flat surface and caused a crack from front screen all the way too rear glass.. Very dissapointed. Been purchasing and advocating for otter boxs for a decade. As far as the s8+ case goes... in my experience it was a waste of 50 dollars and provided sub par impact resistance. This fall should have been easily absorbed. With full understanding the curved s8+ is a difficult phone to protect. This specifc fall should have been easily absorbed. Extend lip a few mm to provide more clearance and decrease the overall flexibility of the hard case. Will prevent bending on face down falls.
This review is from OtterBox - Commuter Series Case for Samsung Galaxy S8+ - Black
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Wylie,
We're truly sorry to hear that your Galaxy S8+ suffered from a fatal fall while within the Commuter series. We put our cases through an extensive amount of testing to ensure maximum device protection, but unfortunately, every drop is subject to unique dynamics and angles, some of which are simply beyond our control. While our warranty does not extend to the screen of the Apple device itself, we would still like to set you up with a brand-new OtterBox to ease the sting, even if just a little. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll get a warranty claim started for you right away!
Sincerely,
OtterBox Customer Service Team














