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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 1620 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series Case's excellent protection and great fit for the Samsung Galaxy S8. Many appreciate its ease of use and the attractive color options available. While some mention the case's size, positive feedback highlights its lightweight design and good grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,620 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is great. Phone will not charge on all wireless chargers while in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits the phone well, does not interfere with screen and appears to protect well.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with this Otterbox. Not as bulky as other Otterboxes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good looking case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like otter have used them on my past few phones and they keep them pretty safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is constantly dropping his phone... Great protection to prevent breaks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not my favorite, but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't my favorite color/color combo, but it works and keeps my phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does what it needs to do and that is protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I upgraded from the S4 to the new S8 and love all that it can do. The camera is phenomenal. Since we are seniors we love the fact that our Best Buy store has a Samsung rep there to help with questions and operations. We are thrilled with our S8 phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read about this phone months before I purchased it and then spoke with others who actually purchased it and it was definitely not a letdown! Love this phone! The screen resolution is unbelievable and the speed does not disappoint. I highly recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Galaxy S8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leased a new galaxy S8 and wanted to protect it. So far it's working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, good price. Matches Amazon prices. Not flashy but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects my phone very well. I am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grips on the sides and back. Keeps it from sliding on hand

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sleek and seams to protect the S8 with no issues so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No screen protector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What will protect the screen from those who would do it harm? Put a protector in future revisions!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there StevieBB,

      We're bummed to hear that you aren't feeling super confident in the protective abilities of the Commuter series! Historically, the Commuter has never come with a screen protector built-in to the case, and we apologize for any confusion. We do, however, carry the Alpha Glass screen protector, which will pair wonderfully with your Commuter. The Alpha Glass adds an extra layer of fortified security, and you can check it out by clicking on the link below. Please call our Otter experts at 1-855-688-7269 with any further questions that might come up!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his phone case! Very simple and easy to use and install, one down fall is the microphone/speaker does not have a hole on the bottom of case. He did remove it since some phone calls could not be recognized cause of the hole not being there. Other than that decent and easy!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi JB281!

      It's good to hear that your husband loves his Commuter case! We're sorry that he's having trouble with phone calls and his speaker - we find this strange, considering our Commuters for the Galaxy S8 are supposed to have an opening specifically for the speaker at the bottom right. But don't worry - our Otter detectives are on the case (pun intended)! Just give them a call at 1-855-688-7269, and they'll investigate this mystery for you!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and handy. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great coverage and tight fit, however...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off it's an otterbox so you get the feel for it being a sturdy and protective case. BUT this case is super slippery. The back is just too slick which does allow for it to be easily put in and taken out of the pocket but I was concerned 95% of the time I was going to drop the thing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi SlickOne!

      It definitely sounds like the sleek design of the Commuter case is not working for you, and we apologize! We might suggest instead switching to our Defender case. Rather than having a slick outer shell, the Defender has a silicone rubber lining that goes around the back of the case, which gives it quite a bit more traction. If this is something you would be interested in, feel free to check out the link below, and please give us a ring at 1-855-688-7269 with any additional questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s8-black/5773817.p?skuId=5773817

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Nice cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It also covers the charging port. Light and good grip

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the only color that I was told is available - purple. It protects the sides and the back, and works well. I prefer a sleeve, which I'm going to buy anyway. In the meantime, this is strong and works OK. It does not protect the screen, just encases the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Tonette,

      It's awesome to hear that this Commuter series seems ready to safeguard your Galaxy S8! We apologize that the design isn't completely matching up with your style, and our friendly Otters will be happy to pass your feedback up the ladder to our product teams for future reference. In the meantime, we're confident that the case should be the perfect protective partner for your phone! If you have any other questions, please feel free to reach out to us at 1-855-688-7269!

      Sincerely,
      OtterBox Customer Service Team OtterBox