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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 1620 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series Case's excellent protection and great fit for the Samsung Galaxy S8. Many appreciate its ease of use and the attractive color options available. While some mention the case's size, positive feedback highlights its lightweight design and good grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,620 reviews
  • Rated 3 out of 5 stars

    Galaxy S8 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protector has no screen protector, but it does provide a raised appearance in case someone does drop it. For the money this case should be much cheaper. Nothing special about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I may drop my phone more frequently...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy fortunately. The majority of the case is a plastic backing so it slides easily out of your hand if you aren't careful. I have dropped my phone more in the first month of having it than I did with the last two years with my other phone and phone case. Also, it doesn't come with a screen protector so you have to pay even more for something else. The only real good thing about this case is it seems to stand up to frequent drops, maybe I should be a product quality tester...

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jake,

      Thanks for your feedback! We are sorry that the Commuter case is too slippery for your comfort level. We definitely did not intend to cause more fumbles with your phone, but rather create a streamlined design that is more pocket friendly.

      If you ever have any OtterBox questions, please feel free to give our awesome Otters a call. We can be reached at 1-855-688-7269 and we are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a good sturdy case. This one was just a little slippery in the hand so the risk of dropping was a little to high for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is thin so good for holding or putting in pocket or purse. No front cover to protect from scratches but it does have a raised lid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rated it 3 because

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this a little lower because it cracked. I am still able to use it but was hoping it would be more durable.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Christy!

      We're bummed to hear that your case ended up cracking under pressure. Thankfully, we have a team of dedicated CS Otters who can get you a replacement with the training to persevere. Give us a ring at 1-855-688-7269, and we will get that new unit dispatched immediately.

      Best,
      OtterBox Cusomer Service Team OtterBox

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this commuter otter box. It is very durable. The only negative is that it is slick. Must be careful not to drop it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NICE CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE PHONE CASE, BUT RIDICULOUSLY OVERPRICED IN THE STORE. ALSO DOES NOT STAY ON THE SAMSUNG S8 VERY WELL, SLIPS OFF ALOT.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Taratbone,

      We are sorry that this Commuter case is not fitting as well as it should. We understand why this would be disappointing and we absolutely want to get to the bottom of this unusual dilemma as soon as possible.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slipped a few times on my car holder. Need to put higher by the rubber side so it doesn't slip.Back side slippery too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design of the phone and phone case. Doesnt protect the phone so dont waste your money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any frustration you're having with your Commuter Series case. While our cases are tough, we're not able to predict every variable. Though we can't extend our warranty to the device, we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that warranty claim started for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Doin't really protect anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not well built it don't protect the glass, and it don't protect the phone either. It is just a cover.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A Cellphone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the case my bf wanted but, it does the job. Oh by the way reviews must be 50 characters long. Thanks bb.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but it doesn't lay flat after installed. Put on numerous times and still doesn't lay flat.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Partyof5,

      Yikes! A case that doesn't lay flat?! Say it isn't so! This is definitely strange, especially since the Commuter is usually very smooth and, when laid with the back on a flat surface, it should sit flush. We would love to grab a few more specifics to see if we can diagnose the issue, so please don't hesitate to call our Otter Doctors at 1-855-688-7269, and they'll put this case under the microscope!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Otter Box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for a phone but they are not as good as other brands.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only qualm about this case is that it does not have a screen protector. Other than that it's fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little to slippery for me. I also have issues with screen protectors staying on my s8

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case....I bought 2 one for myself and one for wife

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Dave!

      We're psyched to hear that your Commuter Series case kept you coming back for more. Don't forget, those cases are covered under our 5-star warranty, so if you have any issues with the case, give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Glass cover already cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 8 with its curved glass is impossible to protect! Hate it!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Debbie,

      "Impossible to protect?" Sounds like a mission for our secret-agent Otters!

      We so apologize that this Commuter and screen protector combo for the Galaxy S8 is causing so much distress. We would love to grab a few more details to see if we can help, so please feel free to give our Otter agents a call at 1-855-688-7269. They'll crack the code and do their best to get you the maximum protection that you deserve!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was certain I ordered the right one but I got the wrong case sent to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is ok except it doesn't adequately cover/protect the sides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Wish it had a front cover for better scree n prorection

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Cookie,

      It's great to hear that you're loving the Commuter series, but we apologize that you're feeling a little vulnerable without a screen protector! We might suggest taking a gander at our Galaxy S8 Alpha Glass, which adds a layer of fortified security to the infinity display. Feel free to check it out by following the link below, and call our supportive Otters at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959

      Warmly,
      OtterBox Customer Service Team otterbox