Customer Ratings & Reviews
- Model:
- 50510BBR
- SKU:
- 6196542
to a friend
Customers are saying
Customers value the Commuter Series Case for Samsung Galaxy S9+ for its excellent protection and good fit, with many also appreciating the variety of colors available. While some find the case a bit bulky and wish it included a screen protector, positive feedback on ease of use and lightweight design is also prevalent. The case's quality and sleek design are frequently praised, although some customers find the price point to be a little high.
This summary was generated by AI based on customer reviews.
OtterBox Samsung S9 case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox phone cases are very strong and durable. This case will be good to use for the Samsung Galaxy S9.
I would recommend this to a friendNice cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't many cover to choose from but I went with the one recommended by the phone tech.
I would recommend this to a friend- Cons mentioned:Price
It's an ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok case for your not the best out there for the price
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi JayB,
Sorry to hear that you're not feeling super satisfied with this Commuter series! We assure you, your case will prove its worth time and time again as it keeps your device safe from all sorts of dangers. If you have any additional questions, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be happy to help boost your confidence!
Best,
OtterBox Customer Service Team
- Cons mentioned:Grip
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outside case made of plastic. Slips out of hand easily
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sjg1,
Our apologies that you're feeling hesitant towards this Galaxy S9+ Commuter series! That specific case is designed to provide pocket-friendly protection, but we certainly understand why it might be a little too sleek for some. We would suggest taking a peek at our Defender series, which sports an outer rubber slipcover. This design might be more up your alley, so feel free to check it out via the link below, and give our helpful Otters a ring at 1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-samsung-galaxy-s9-purple/6196549.p?skuId=6196549
Best,
OtterBox Customer Service Team
Phone case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought other cases before but still nothing is like a otterbox case.
I would recommend this to a friendNice CASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will only buy Otter Box Case's for my phones. Makes them indestructible.
I would recommend this to a friendProtects great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with charging pad and has covers for the charging port and headphone jack
I would recommend this to a friendgood overall, covers for plugging in at the botto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good overall, covers for plugging in at the bottom are cumbersome
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but didn't mention I could have got it half off
I would recommend this to a friendGood Overall Case for the Money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case with only two things that really bothered me. One, people seem to have a hard time hearing me. I think the case might be interfering slightly with the mic. Second, the case is slippery. It have to prop it up against something with the harder case material.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey lannick,
We're sorry to see that there are two things keeping you from falling completely in love with this Commuter series! This is certainly a curious situation, since our cases are built for full device functionality, and shouldn't have any negative effect on your audio signal. Our Otter investigators suspect that a misalignment issue might be the culprit here, and they would love to take a look. Please don't hesitate to call them at 1-855-688-7269, and they'll solve this conundrum in no time!
As for the sleek nature of the case, if you're looking for something with a bit more traction, so to speak, we would recommend the Defender series. The Defender sports a rubber exterior that offers additional grip! Check it out via the link below, and let us know if you have any additional questions!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-samsung-galaxy-s9-blue-beige/6196559.p?skuId=6196559
Best,
OtterBox Customer Service Team
It lasted about ayear
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Then it started cracking and breaking everywhere so my little slots that stop the water from getting into my charging port and headphone jack where never working properly because the bottom of the case kept breaking
No, I would not recommend this to a friendNice case overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how slim it is. It's the perfect size.
I would recommend this to a friendgreat cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this a great cover for my Samsung and price well..
I would recommend this to a friend- Cons mentioned:Grip
Too sleek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case if you dont mind it feeling like it's going to fall out of your hand. I prefer something with a little more grip to it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi JDC916,
Sorry to hear that this Commuter series isn't checking all of your boxes so far! If you're searching for something with a bit more traction, so to speak, we would recommend taking a peek at our Defender series. The Defender sports an outer rubber slipcover, which definitely offers extra grip. Feel free to follow the link below to check it out, and if you have any additional questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-samsung-galaxy-s9-purple/6196549.p?skuId=6196549
Best,
OtterBox Customer Service Team
Does what its made for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had zagg and best at its kind. The only thing is since thr galaxy s9 is curved it lifts a little from the edge
I would recommend this to a friendToo slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice profile case but the plastic is too hard thus slippery. Should be coated with a rubbery coating
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Jimm,
We're sorry to hear that the Commuter series is just a little too sleek for your comfort level! We might suggest taking a glance at our Defender series, which does sport the 'rubbery coating' that you're looking for, in the form of an outer slipcover. Don't hesitate to check it out via the link below, and call our awesome Otters at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-samsung-galaxy-s9-purple/6196549.p?skuId=6196549
Best,
OtterBox Customer Service Team
average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special, so far protection of the phone as been adequate
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there jjchapman7,
We're so glad to hear that this Commuter series is fulfilling its destiny and keeping your Galaxy S9+ safe no matter what! Should you run into any future questions or concerns, please note that our friendly Otters are just a call away at 1-855-688-7269. They'll always do what they can to help out!
Best,
OtterBox Customer Service Team
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic case. Nothing special. Not worth the price really.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jayray74,
We apologize that you're not falling totally head-over-heels for this Galaxy S9+ Commuter series! Although we completely appreciate your hesitation towards the price point, we truly feel that the cost is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all accompany the product. If you have any additional questions going forward, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be happy to help out!
Cheers,
OtterBox Customer Service Team
Gets dirty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets dirty doesn't clean well and my phone over heated in it
I would recommend this to a friendNot happy with this case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved these products but my last one failed. Space is huge around the lens and somehow my lens was cracked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Tizzyt,
We're truly sorry to hear that your Galaxy S9+ suffered from a fatal lens injury while under the vigilant protection of the Commuter series. Although our products are tested extensively to ensure maximum device protection, unfortunately every dangerous situation is subject to a number of different hazards, some of which are simply beyond our control. While our warranty is not transferable to the Samsung device itself, we would still very much like to get you into a brand-new OtterBox to ease the sting, even if just a little. Please feel welcome to give our friendly Otters a call at 1-855-688-7269, and they'll set this up for you right away!
Best,
OtterBox Customer Service Team