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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Commuter Series case for its excellent protection and snug fit for their iPhone 12 and iPhone 12 Pro. Many appreciate the case's ease of use, lightweight design, and good grip. While some find the case adds a bit of bulk, the overall positive feedback highlights its quality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 704 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the ultimate protection, the only downfall is the charging port cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Commuter case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for on the go. The protection it provides is enough to keep the worries away.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It’s Nice and Slim Coverage is Okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and slim but I say go with the Defender. The Defender is almost as slim and is better protection. If you buy lense covers for the back camera of your iPhone and you use this case, the bulk of the cover will put the lenses of the camera almost flush with this cover. You won’t get that with the Defender case.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that this Commuter Series case wasn't everything you needed! We appreciate your feedback about the camera opening, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good case but it was a bit bulky. Overall great for protection of your iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always worth the money. I've had multiple different phones with different otter box cases on them and all have come out of the case after years looking great. They do what they're supposed to after multiple drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy but I needed a clip with it. Outside of that I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone case. It works well and helps protect the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good I-Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product after returning another plastic i-phone case that was too stiff to enable pushing the side buttons on the phone. Easy to install the phone in this case. Seems to work efficiently. Has enough flexibility on the sides to allow for ease of pushing phone side buttons, but stiff enough to protect the phone. I think that anyone using this case will be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, I like the clip at the bottom to keep moisture and dirt out. Even though it isn’t labeled to be ok on a magnetic charger it worked fine and charged fast on the Mobi flat charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a reasonable price to protect an expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the second one I have purchased. The first was for my iPhone 7. I decided I needed to upgrade my iPhone so I had to purchase a new one. While I had my first I never had to do any repair to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can take big falls and the iPhone wont break. I like that this is a two pieces the first layer is a soft material that absorbe the impact and the outside layer is hard so it will protect better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection. A little slippery sometimes. A little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    iphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iphone case against drops but does not work with charging pad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for my teens new phone. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 months later still rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months later and still looks new. Doesn’t scratch or bend, keeps phone protected. I’ve used a few of these over the years, will keep buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked one of these up for my new iPhone 12. It has protected my phone and my family phones for years. I know they cost a bit but they really do protect my phone. The help at Best Buy was awesome by like always.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    My Otter Box fo I Phone 12.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and to bulky. Fits into my bud pockets very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Long lasting protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and protective Serves it purposes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! I love OtterBox the commuter don’t like Bulky phones I like to put in my pocket. Only thing that I might say bad about it is the pressing the buttons on sides definitely need good amount of pressure.

    I would recommend this to a friend