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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the Commuter Series case for its excellent protection and snug fit for their iPhone 12 and iPhone 12 Pro. Many appreciate the case's ease of use, lightweight design, and good grip. While some find the case adds a bit of bulk, the overall positive feedback highlights its quality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 704 reviews
  • Rated 5 out of 5 stars

    Fire case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve ever bought slim design and a strong shell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case ever I have drop my phone several and it still standing strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, have always used the commenter. Had on my Samsung and my old iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case I’ve dropped it so many times and the case still looks brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, economical. This is my third one. Light and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox commuter is always the best. Used it for iPhone 5s, 6. 7 and now 12 just wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did this for rewards points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very cheap for the quality of it. Stopped many falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a long time, very durable. Dropped it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really i good otterbox for the money and a need to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector for phone. We always choose Otterbox for our iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has done it again! Great product at a great price. Highly recommend. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone! 100% satisfied!! Would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , the camera is amazing and love that it doesn’t have a home button .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con I wish it had a bit more grip on the sides but I love how slim it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiffany

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Always buy otter box and never have ever ruined my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is awesome. I have the same one for my iPad and wanted to get it for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Just good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt solid at first, then plastic wore out in a year. But still protect your phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case has gotten worn out! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is strong and lightweight case. Easy to put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, reliable and sturdy. My new phone feels protected with this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable case only get otter box from now on will protect phone at all costs

    I would recommend this to a friend