Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $7.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 286 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series case's protective qualities and how well it fits the Galaxy Note20 Ultra 5G. Positive feedback also highlights the case's ease of use and lightweight design. While some users noted the case's bulk, many found it to be adequately protective without adding excessive weight or size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 286 reviews
  • Rated 4 out of 5 stars

    I like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard plastic shell snaps around a flexible sleeve. Buttons work well with it,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be tons better.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on September the 9th. in November the bottom part broke where the flap is to the Type C charger port. Have I been aggressive with it? No is it a small thin piece of plastic that is going to prob break anyway. Does the rest of it work? I hope so. Unfortunately I can't take a picture of it but you would see it on the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Commuter Series case! The good news is, we have a wonderful warranty, so we'd be more than happy to get you taken care of with a replacement OtterBox. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and slick Fits in my pocket Love the color Covers the camera on the back (lays flat) so it won’t crack when you put it down

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case and protection. Would recommend for everyday usage.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're liking your Commuter Series case! If there's anything keeping this from being a 5-star experience, we'd love to hear your feedback. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    E’s mobile shop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my son and he loves it and also saved his phone numerous time from breaking so yes great investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it for another one, the rubber was not a snug fit. Second one was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the dropsies

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone that constantly drops their phone needs to invest in an otterbox to protect it. it is a little pricey but other than that it is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I have had it for 4 months and have not had many challenges so far. It's a bit large but the screen is very easy to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend to buy. not bad for price. all cases I buy are otter box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox missed the mark on this one. Would have liked to see a better deaign. The area by the volume and power is very loose and wont last under normal use and tends to come out of the case. I love otterbox but this is a bust will be looking for a new case with a better design to protect my note 20 ultra 5g.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! It's certainly odd to hear that your case isn't fitting properly. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great phone!!! Love the Camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Everything I wanted. There are some apps that have some glitches but its expected and not too inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic case

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case, as all otterbox products are. A bit pricey, but if you find a sale, it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note phones are the best on the market In reality once you own a note phone can't Go to different phone.. Note are the best..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and very durable i dropped my phone three times and was surprised to see how well this case held up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Well engineered and performs well. Looking to buy another one. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great otter box case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that sold me the case was very smart knew alot about what I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for the money! Very strong and durable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy yet lightweight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as i type this review i like that it is lighter than the defender but still sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case. not bulky like other cases. Really enjoy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's good. Glad to have it. I feel its easier to grip, then trying to hold the phone with out it.

    I would recommend this to a friend