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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series case's protective qualities and how well it fits the Galaxy Note20 Ultra 5G. Positive feedback also highlights the case's ease of use and lightweight design. While some users noted the case's bulk, many found it to be adequately protective without adding excessive weight or size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 286 reviews
  • Rated 5 out of 5 stars

    S20

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I've had a lot of samsungs and they just get better and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note20 Ultra Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove and works great. Very sturdy! Love Otterbox products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and definitely worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim for being an Otter box! Durable and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My shield cover .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item and easy to use. Will recommend to my local friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for note 20. Very thin no bulky feeling which makes it 10x better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome product to buy. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case makes you on feel comfortable I would recommend to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this otterbox the same day we bought our phones from Best Buy. He didn't like it because the 2nd time he picked his phone up it slipped out of his hand so he planned on returning it after he found one that was safer to use. Unfortunately Best Buy only has a 15 day return policy & because we actually opened the box & broke the manufacturers seal we were unable to return it. So we're out $40 bucks for something that is useless to us because a slippery otterbox won't keep our phone safe. Because of this I won't buy anything else from Best Buy if I can help it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Lisa!

      We're sorry to hear about your husband's disappointment with that Commuter Series case! We greatly appreciate your feedback about the grip provided by your case, and we'll be sure to get your thoughts passed up the ladder to our design team. In the future, if you're looking for a case with a bit more to grip onto, we'd suggest taking a look at our Defender Series! If you have any questions, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a wonderful attention and services, i recommend to snybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone several times landed on glass side but did not get damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rayk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the phone. This phone has quality, I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has done it again. Very reliable. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look and feel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel. Last one was more tactile and harder to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t chance it get a otter box and zagg screen protector u welcome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one on a note 9 and was great, on the note 20 it dosen't fit as well and the upper right hand corner is always loose.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry this Commuter Series case isn't meeting expectations set by your previous OtterBox case. We're wondering if you have a different model phone. This case was designed to fit the Galaxy Note20 Ultra 5G seamlessly, so misalignment issues shouldn't be a problem. Please feel free to ping us on our OtterBox website and we'd love to dive in with some troubleshooting tips which we trust will smooth things over in no time at all. If needed, we can easily set up a warranty!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    o

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent OtterBox - Commuter Series for Galaxy Note20 Ultra 5G - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case! Otterbox has some of the strongest cases in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions normally. Too loose around camera for my taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung galaxy 20 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent %100 . I cant say how much i love it%100

    I would recommend this to a friend