Customer Ratings & Reviews
- Model:
- 77-65241
- SKU:
- 6422011
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Commuter Series case's protective qualities and how well it fits the Galaxy Note20 Ultra 5G. Positive feedback also highlights the case's ease of use and lightweight design. While some users noted the case's bulk, many found it to be adequately protective without adding excessive weight or size.
This summary was generated by AI based on customer reviews.
Yeah
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ,.,.,..,.,.,.,.,..,,..,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
I would recommend this to a friendSlicka than a mf
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty slick tbh i dont got anything bad to say
I would recommend this to a friend- Pros mentioned:Protection
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i was looking for, but it does fit my note 20+ so at least I have a little protection.
I would recommend this to a friend Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Would recommend it to anyone..............
I would recommend this to a friendBest company ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and price for the protection of your device
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy again Great product!!! Thank you !!!!!!!
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and I highly recommend it.
I would recommend this to a friendStrong.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as great as my note 9 one i had for the same product.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case otter box is a great product!!!!!
I would recommend this to a friendnew case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product , specially designed for mt new phone
I would recommend this to a friendBack Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a good out look and also looks very durable
I would recommend this to a friendFell apart in less than a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used these cases on 70% pf all my smart phones over the years. This one staryed cracking at the charge port and ultimately broke. The rubber on the side by the volume and power button started to pull away from the phone amd collected dust and lint from being in my pocket. I ended up replacing it with another one at Christmas, mainly because the wireless charging works good with this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear about the Commuter Series case complications. We're feeling confident that your new one will be better able to withstand the pressures of protection and provide a secure fit for the long haul, but if you should run into any further Otter trouble, feel free to hit us up for a brand-new warranty replacement and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Cases
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and sleek....love this case by outter....go get yall one asap lol thanks best buy
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to hear things are going so well with the Commuter Series Case — we really appreciate the positive feedback! And give our friendly Otters a call at 1-855-688-7269 if you ever have any questions and we'll always be happy to chat!
Cheers,
OtterBox Customer Service Team
Okay in a pinch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay unfortunately not alot of choices it does not protect the camera lens
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Sean!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the protection provided to your camera, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Loose fitting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not fit snug . The sides of the case is very loose at all times. I WOULD NOT recommend purchasing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dani!
We're sorry to hear about the disappointment with your Commuter Series case! We greatly appreciate your feedback about the fit of your OtterBox, and we'll be sure to let our engineers know about your experience. In the meantime, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
serves the purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does ths job. makes it hard to swipe down from the top from anywhere but the home screen
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Commuter Series case! It's odd to hear that it's impacting the functionality of your screen, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team through the link below, and we'd be happy to get you helped out.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Not the best from otterbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The corners are not fitting snug...they are very loose..............................
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Commuter Series case isn't fitting properly! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a case that's fitting properly. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Grip
Very disappointing loose fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very dissappointed to see just how poorly that this case fit my note 20 ultra. Its a hastle to get on then it doesn't even hold on to the phone's top half well at all. It would chronically lose grip of the phone in my pocket. Took it back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with that Commuter Series case! It's certainly odd to hear that it wasn't fitting properly, and we're bummed that you ended up returning it. If you ever run into any issues with an OtterBox in the future, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. We hope you give us another shot in the future!
Best,
OtterBox Customer Service Team
It's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit correctly at the top of phone. Should fit uniformly
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Leese,
We're so sorry to hear this. This is strange because this Commuter Series case was designed to fit the Galaxy Note20 Ultra 5G seamlessly. We're wondering if you have a different model phone. Nonetheless, we'd like to learn more about your situation, so we can figure out the best way to help. Please feel free to give us a call at (855) 688-7269. If needed, we can easily set up a warranty.
Best,
obcst
Basic case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic phone case works for the wait for a great one to come in mail
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your Commuter Series case has been working well on your phone! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team