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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 471 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series case's protection and fit for their Samsung Galaxy S21 5G phones. Many also appreciate the case's ease of use and lightweight design. While some users noted minor challenges with the charging port cover, the overall feedback highlights a positive experience with this product. The case's good grip and reasonable price are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 471 reviews
  • Rated 5 out of 5 stars

    Best Buy for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it very sturdy and stylish at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Very useful lightweights and comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Over-engineered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger cable port door is a hassle and unnecessary.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone The video feature is fast and efficent Battery charges quickly and last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    loyal customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox case. I trust cases from OtterBox to keep my phone safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Otterbox and as usual it's an excellent case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't last

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these for Galaxy S21 and S21 Ultra. Both were damaged in less than a year. We did warranty replacements for both but were charged 1/4 of the original price. I had a similar issue w/ an Incipio phone case that was replaced for no charge and provides just a much protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Commuter Series cases! We appreciate your feedback about the damage to your cases and our warranty process, and we'll be sure to let our design team know about your experience. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Its an otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and feels weak, but slready dropped multiple times and holding up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not anything spectacular beyond my previous galaxy. But no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more than expected. Not sure what the G5 does for it but the device works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slippery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is slippery, dropped several times. A bit difficult getting to charger port.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ottorbox is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swear by Ottorbox products. The only cell phone case I use for my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice phone case I brought, glad i brought it for my new phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical OtterBox quality. Get what you expect and have been for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cover for phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i needed for my new phone and comes with warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the best. Great quality for s really good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed since i dropped my phone every day lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertised. no issues. does what it is supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, other than camera, seems exactly the same as S10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy well made case that will protect my phone..

    I would recommend this to a friend