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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 471 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series case's protection and fit for their Samsung Galaxy S21 5G phones. Many also appreciate the case's ease of use and lightweight design. While some users noted minor challenges with the charging port cover, the overall feedback highlights a positive experience with this product. The case's good grip and reasonable price are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 471 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    It's the right choice for safety!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to grip, access to buttons is perfect! Don't worry with small distance drops -- haven't tested for big drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Work as stated!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this OtterBox protector work as stated, after several accidental drops the phone is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of waiting to get a new phone I did and this product has always protected my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A durable and resistant case. Not too bulky yet provides very good protection. One downside is there is no protective film over the camera lenses; lenses are exposed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! I purchased this case for my husband and he loved it. No issues whatsoever and it was a great fit too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust these caeses for any phone in my household. Keeps phone in top shape to be able to get most value for trade in

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No Concerns

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of Otterbox is evident and the protection of my phone is one less worry when I'm in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection for my phone. I have used the same model case for my last few phones and have loved it every time

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Otterbox is pretty much the best you can get. Already dropped my phone but didnt get a scratch

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone, I would like to have a screen protector but overall I think it is still worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the way to go when you want to protect your device, any device. Without a doubt, Otterbox is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent protection for my new mobile device. After previous experience with this line of cases, I chose it for new device as well. Protects against drops and daily use wear.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Little black cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hugs my phone well. I can easily access my screen. The charging plug cover is a bit of a pain when trying to open it, and keep it out of the way to plug in your charger.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slick, tough, and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big and bulky like most otter cases but still incredibly strong with a streamer profile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great protection & slim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover, slim and sleek. Easy to hold. Only issue is that the edges will lift your screen protector slightly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case when i got my new s21 a month ago. Fits very well, nice and snug, and feels very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I drop my phone a lot and I haven't had any problems with it. Strong, sturdy. 5 stars!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just don't drop it...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good case...at first. But over time, the case cracked and pieces fell off of it. Now, I need to replace it, but don't know what to get.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know you had a solid start with the Commuter Series case, though we're sorry to hear that things seemed to have taken a structural turn for the worse. Fortunately, we've got an awesome warranty to help restore maximum protection with a brand-new replacement. Just ping our handy Otters through the following link or at 1-855-688-7269, and we'll have this all fixed up in no time!

      https://www.otterbox.com/en-us/warranty-begin

      Cheers,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my phone. Great price for great quality case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    S21 Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had otter box in the past, Great product, otter box is where we go when we get a new phone and need a case.

    I would recommend this to a friend