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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 471 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the Commuter Series case's protection and fit for their Samsung Galaxy S21 5G phones. Many also appreciate the case's ease of use and lightweight design. While some users noted minor challenges with the charging port cover, the overall feedback highlights a positive experience with this product. The case's good grip and reasonable price are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 471 reviews
  • Rated 5 out of 5 stars

    Near Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box is very high quality. Its comfortable in the hand and I've dropped it a couple times with no damage to my phone. It does occasionally slide off it gets bumped. But otherwise is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go with the OtterBox Defender series, but this time I decided to go with the Commuter series. So far I am reasonably satisfied with its performance...if it fails, I will opt for the Defender product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Great cell phone case"

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about a year and I love it. It is very dependable and it protects your phone. I highly recommend this product plus it comes at a great price. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the BEST

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Samsung S10 to a new S21 5 G.. although they re the same size, the buttons are different as well as the camera lenses. My whole family has trusted Otterbox products.. They are the BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is typical high quality material and build that you come to expect from Otterbox. It's solid and not much larger than the actual phone, so you aren't carrying a bulky case around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand ottebox is one i use no matter what phone I have i have trusted them and have not been had any issues and this coloring gets compliments as its not the usual boring colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin, but sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Otter Box case, but it does not feel huge in your hands. However it still feels just as study as the bulkier Otter Box cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Case cracked

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so I could have a case for my phone. Overall I like that it gives enough distance on my phone falls face forward it doesn't hit the screen. The case cracked while dropped it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear your current Commuter Series Case has fallen on hard times, but as long as your S21 5G emerged from that drop unscathed that's definitely the most important thing. Feel free to hit us up for a brand-new warranty replacement via the link below or at 1-855-688-7269 and we'll be glad to help restore maximum protection ASAP!

      https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Still another really good Samsung phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never give 5 stars. Very good phone, although between 5g and 4g I hadn't noticed anything dramatic to be honest. Not sure if it's the service (verizon) or the phone. My guess is the service. Used to be a Motorola phone guy, now I'm like Samsung everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally happy with it.The representaive handling my transaction was very thorough and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. The only problem is that it is black and when the phone is mounted on the dash it absorbs heat and causes the phone to get hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of OtterBox phone cases. I have used these on more than one of my Samsung Galaxy phones and they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it dont hesitate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best phone protectors, i love them. Pair it with a quality screen protector and you are golden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband he tends to drop his phone often so this case works well for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Never Go Wrong with an Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a great product, it never fails to have one for my phones. Every Samsung I have ever owned I bought an Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect very durable. My son needed a sturdy case for his new phone. He constantly drops it and it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful phone but too small for my taste

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an s20+ that I broke. It was a good phone but I ended up returning for the utra. It was too small for my personal taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox the name you can trust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended from a reputable brand that has been around in this market space for a while. Build quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy S7 broke so I purchased this S21 5G and it's working great with a lot of features that I'm still getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give a three stars because it is a good quality and protects from damages. The only issue i don’t think it fits perfect a little loose.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Commuter Series Case has your vote of confidence in terms of protection, though we were sorry to hear that your particular unit was feeling a bit loose. We'd be more than happy to help cinch things down with a brand-new warranty replacement, which we trust will provide a secure fit for that trusted protection going forward. Just ping our friendly Otters via the link below or at 1-855-688-7269 and we'll get right on the case!

      https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox