Customer Ratings & Reviews
- Model:
- 77-81231
- SKU:
- 6439195
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Commuter Series case's protection and fit for their Samsung Galaxy S21 5G phones. Many also appreciate the case's ease of use and lightweight design. While some users noted minor challenges with the charging port cover, the overall feedback highlights a positive experience with this product. The case's good grip and reasonable price are also frequently praised.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months the case fell apart and started to warp.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Commuter Series case! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:ProtectionCons mentioned:Bulk
Otterbox case is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fits well and protects phone. does not add too much bulk
I would recommend this to a friend Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good. Product works excellent. All around fantastic.
I would recommend this to a friendOtterbox Commuter phone case.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox Commputer is the best. This case is great.
I would recommend this to a friend- Pros mentioned:Protection
Otterbox for Galaxy S21
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used otterbox for several years. I ordered this protective cover after purchasing a Galaxy S21 phone. Great fit and the window for camera and flash is perfect. Great protection for sure. 5* for sure
I would recommend this to a friend - Pros mentioned:Fit
Perfect fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very close tolerance fit, if a screen protector in installed, has to be exactly aligned.....
I would recommend this to a friend - Pros mentioned:Protection
Otter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong. Keeps your phone on excellent condition! Recommended highly
I would recommend this to a friend Otterbox case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tough case but still thin enough to keep in your pocket.
I would recommend this to a friendOtterbox commuter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use otterbox for my new phones,dropped tested with warranty no need to worry
I would recommend this to a friendGreat until the right side started stretching
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this case but eventually the upper right side by the power and volume vuttons started expanding and left a huge gap between the phone and the buttons. I have no idea if the phone is going to fall out when i drop it now.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .A rather large gap between your Galaxy S21 5G and the Commuter Series case isn't quite what we had in mind, and we're sorry that things have become a bit wonky. Fortunately, we've got an awesome warranty that will help to cinch things back down into place with a brand-new replacement!
Just ping our friendly Otters through the following link, and we'll take it from there! https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The back glass on my back off my phone cracked.Case didn't protect it from damage
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear of the damage your S21 5G sustained to its backside while under the watch of the Commuter Series Case. Everything we do is with the goal of limiting the potential for such frustrating outcomes, but unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all exposure to risk.
Our warranty cannot be extended to your Samsung device, but we would very much like to help get you set up with a new case for a fresh start on that side of things. Please feel welcome to give us a call at 1-855-688-7269 and we will be glad to assist you further.
Kindly,
OtterBox Customer Service Team