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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Commuter Series case's protective qualities and how well it fits their Samsung Galaxy S21+ 5G. Many appreciate the case's quality, ease of use, and comfortable grip, while also finding it reasonably priced. Although some mention a slight increase in bulk, the overall feedback highlights the case's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 225 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and easy to find the product,thanks BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox for Galaxy S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and looks good on my Galaxy S21 cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Sturdy case and is a reliable brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and doesn't make the phone bulky and ugly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical high quality product from otterbox. My go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox is a great product well worth the money..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone protector not as good as they used to be .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mostly satisfied !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox Commuter for S21 - Good, but not great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and nice look. Sure with it had a kickstand though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Case.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product it just wore out to quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't fit quite right

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as due to the quality of prior otterbox products. This one is so-so. It fits the phone ok, but it does not fit the camera in the back perfect and the top of the case near the volume buttons is a little big so the top right of the case doesn't touch the phone. The case is flat at the top part of camera and isn't formed to follow the contours near top of the camera. So there is a gap in the area around the camera that allows dirt and lint to get behind the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the fit of your case around the camera, and we'll be sure to let our design team know about your experience. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    $28. Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale for 28 bucks. It's worth it. Bought it so it could be slimmer vs my defender in my DJI drone controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing due to wrong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered ended up being wrong case. Unfortunately due to confusion with website being more specific. Remember if people purchase a new phone and order there case from you make it more clear the difference add wording and detail. One symbol can be clearer over looked if your searching in you search engine for the item and your site tells me her are cases the would fit /match my search. It was a waste of time due to I purchase as a gift and had to return it . The phone cases were on sale the week purchased and not when I returned so of course the person gifted it would not have enough money to swap out and would have to put additional money to purchase the correct one . So most likely won’t purchase phone cases using you site . I can not commit on the case quality itself but I can say it look boring and basic . Not not much to it . I would put a few extra dollars in a putter box that has just a little more detail instead of bland case option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but will warp over time. Im currently on my 2nd one

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you've struggled with some weird and wonky warping of the Commuter Series case. We totally get that your Galaxy S21+ needs to be wrapped up in a secure fit for that trusted protection, and although we don't anticipate this happening with your second case, if something should come up, feel free to ping our friendly Otters at 1-855-688-7269 and we'll be glad to help!

      Happy Holiday Season
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth a dime. Dropped phone a couple times...and phone escaped with damage on it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello,

      We're sorry to hear about the damage to your device while it was in a Commuter Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another must that I hate to buy. Got to protect the phone I spent so much money on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OtterBox case I have purchased for my Samsung Galaxy S21+5G within ten months. These cases are NOT cheap but I am going to another brand because both of these cases let go at the very same weak points. The weak points are at the top and from the volumn buttons to the top interlocking seam/connection. Previously I always bought OtterBox cases but NOT for this model Samsung cellphone. Just maybe something cheaper will be designed better. ONE star from me!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Commuter Series cases! We'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get your case replaced. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't last long. This is the 2nd one my fiance got because the first broke in the top corner by the camera where it's flimsy. I dont know whybhe bought it again. A lot of money wasted.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Fiance's case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so if anything happens to the new case, feel free to call us at 1-855-688-7269, and we can get a claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn’t do well and the have plastic cracks and you will need a stronger case. Otter box used to be a better top line product

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Commuter Series case! We appreciate your feedback about the cracks, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox