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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 654 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection and doesn't make the phone too bulky. Overall I would recommend this case as OtterBox has a very good reputation

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New case for my phone.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case for my S21. It is not a large case and protects the outside. Always like Otterbox quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protector is great like that is slim not bulky fits in your pocket good and will keep your phone safe if it falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this same case with my S10+ managed to go 2 years without breaking. logical choice when I upgraded my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected and safe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch protection for your phone.only brand i trust !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, phone is definitely protected only issue I'd say is that it makes phone feel bigger then it already is but besides that I lm satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case protector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protection along with good looks for phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help I received with this phone purchase was tremendous. All questions were answered. There was no rush to purchase, just to help me make a good decision. Because of the condition of my old phone, there was a question whether the data on my old phone could be transferred to the new phone. With some fenagling all the data was transferred. The time spent doing this was way more than normal, but it was taken care of completely. I highly recommend Best Buy for purchasing a new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with otter box and it never does me wrong. Very sturdy and feels secure and not too bulky at all.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A very acceptable protection for my S21 5G Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very acceptable protection to my recently purchase Samsung S21 5G Ultra. Maintains to sleek appearance of the 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! It protects my phone and is practical for anyone who is looking for a simple yet sturdy case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone protection and nice feel. Good edge on the phone face when set down does not touch surface.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works well and sleek

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to say, never been clumsy with my phone until now. Ive dropped my phone 10+ times nkw, not a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case as Otterbox usually is. Already protected my phone on day 1. Case is pretty low profile for as well as it protects.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Shield protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is strongest shield for my phone. The phone fell several times but with this I just picked up my phone without any regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, slim, and lightweight. Very affordable and durable material

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is flexible, durable, comfortable grip, and stylish. Its the best protection for your nex and expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protective but slippery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The casd felt and looked very protective. The screen is protected well by a high lip. There is a rubber case that goes around the phone followed by a hard plastic back. The problems I had with the case were that the plastic back was too slippery, and the rubber casijg did not extend down the sides all of the way for better grip. I also found the cover for the charging port to be difficult to open.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case and your troubles with the port cover, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any other issues with your case, so feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and protection! Not to bulky also. A little on the pricey side unless you catch it in sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fits perfectly and it still fits my pocket. I do worry a little about the camera lenses but so far it is perfect

    I would recommend this to a friend