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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 654 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection, Looks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides excellent protection, looks good on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't go wrong with an otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good case, slim design. Grip isn't that good though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    improvments needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had a cover over the screen and not just a piece of plastic attached to the screen! i buchered an old screen cover and added it to the otterbox to cover my screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Of The Best Case You Could Ever Get For A Samsung Phone.. Strong, Heavy And Better Than All The Other Cases I Purchased..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. I'd like to see a flipout to prop the case on a desk, and since Samsung hasn't provided an s-pen (cheap! Samsung, cheap!), I'd like a clip/loop/pocket on the case to secure my own stylus. I keep one in a pocket. My fingers are too big for the keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has kept my phone safe for over 2 years but it has this weird gap at the top on th right hand side. But it still has a great fit on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always purchased Otter Boxes. The one time I didnt, I dropped the phone and broke my screen. After repair I went out and bought one right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyght this case when i upgraded my phone. Case lasted about 2 years before i had to replace and my phone sees heavy use between work and home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 21 ultra phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second one I bought. The first one lasted 2 years and sustained 3 drops before being replaced. It did it's job and protected my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy provides great products and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very durable and works awesome. Customer support was very helpful installing the product. Very positive shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the construction of this one better than my last otter box this version seem to be tougher and stronger quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Otterbox for a couple of my android phones. Never has the case failed me. I tend to drop, misplace and generally abuse my phones but othrr than a screen cover, it has saved the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, just like the other Otterbox cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone fits very easily into this case. Previous cases for other phones were a pain to get the phone in and out of. This one works well and the case itself has a nice rough edge to help hold the phone in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and slim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned an Otter Box case before. Thought they were over priced. Just got my new phone and this was the only option available. Glad I got it. Slim like I want but by far the most sturdy case I've ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Too slippery, spend $20 more for Defender version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Samsung S21 Ultra case offers a good amount of protection but beyond that I think its a poor case. The case itself has very little soft touch materials on it, 95% of the case is hard plastic that makes gripping the phone difficult in my opinion. I was constantly worried I was going to drop my phone using this case as its so slippery. Also, using my phone with this case just felt uncomfortable. I returned the case and spent $20 more for the Otterbox Defender version which is an excellent case that has a near 100% soft touch exterior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ive had for the phone. I went through my first case, lasted me 2 years, that im rebuying the same case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for my phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellence stock of choices, i look everywhere and only bestbuy have .

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection of phone is great feels good in hand easy to hang on to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Ultra well. There is little lit around the edge of the face, as well as the back camera. This helps in keeping those off a surface. It fits snug and has a little plug that fits into the USB-C plug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box for Samsung S21 Ultrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, easy to place in pant pocket and retrieve when necessary. I'm not a fan of the "trap door" over the charging area; however I know it's protection. My Samsung Galaxy Note 8 did not have one so I have to get used to it.

    I would recommend this to a friend