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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 654 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Slippery little weasel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop the phone a lot because its so slippery. Good thing theres a case on it :*)

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The Commuter Series provides amazing protection for all of those unintended drops and life circumstances that happen to our devices! Enjoy! OtterBox

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox products for a few years now. They have always been reliable. Purchasing at BESTBUY eased my decision due to shipping and and quality control. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected my phone from my stupidity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho this is a mid-line consumer product line and not otterboxs upper echelon pick. It was great.felt great. And hell i left.my brand new samsung s21 ultra on the top of my truck... it fell... bounced.... bounced some more... when i got to.it.the outer shell of the case was off snd the inner rubber case was still on the phone. The phone had not a scratch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case overall!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drop protection! For me though, best feature is no fingerprint finish! The Matt black and rubber material makes fingerprints a thing of the past! Drop protection is top class too! Good job Otterbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an otterbox case. Not much needs to be said. Great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it at the store because i just bought the phone and i needed a case asap. price is too high and doesn't have a kickstand. good quality though. 5 stars because it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was very slim. It wouldnt make your phone feel fat! It is also very stylish! Cant go wrong with a Black case! The price was also nice 37 for a otter case was a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these commuter series better than the symmetry series. they seem to be more durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard as rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent very durable I recommend it to last if you leave the phone at the corner of the table like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you want great professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in, gave the assistant our phone and they did the rest. Perfect job at an awesome price as always. Can't ask for anything better or faster. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    S11 ultra protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commuter is our go to case. Not too big but just enough protection. Have had it on the past 3 galaxys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strongly recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this case. Definitely a lot more pain than your buck; Steph Curry not invincible I didn't ruin a phone ones but the case definitely helped all the other times lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't feel it had enough side grip for my clumsy hands. So i stuck with the one I already have. But i do believe Otterbox brand is durable and lasting as I have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!! The case isn't bend out of shape or anything. Looks to be in top condition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been one of my go to cases for all of my phones. The high quality materials really do help prevent damage to the phone when dropped. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Looks Good, Durability is Alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned the case for less than a year. I'm not careless with my phone, but so far the plastic corner piece broke off since it's not as reinforced in that area. The 2 part covering is nice, it's protected the phone which is the most important part. Doesnt look good anymore so I'm tempted to buy another one. Only complaint is I wish it was more sturdy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good strong case and also not bulky. Will definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im having troble with sending pictures dont understand why a timed picture cannot be sent while a regular not timed can

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Quality Otterbox, as usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was perfect. protects my phone and is thin and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    (I'm required to) Add a title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides excellent service upgrading my phones for me over the last several upgrades. Can always count on it. Enjoying the phone so far.

    I would recommend this to a friend