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Customer Ratings & Reviews

Your price for this item is $16.99
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The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 654 reviews
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great i love it!! I was very hesitent on getting a new phone but im glad i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and easy to remove and replace when I wanted to carry just the phone without it to show it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good untill i was doing 75 mph on .y bike and phone fell of...it dont hold up to that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER DURABLE PHONE CASE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still super durable~ My phone fell off from my balcony to ground, this thing protected my device~

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with the Durability. This was my 3rd cover since I ourchased this phone. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and does everything a smartphone should.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Trust them over others most often

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brand before, theyre pretty good at keeping it nice looking

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for continually putting your trust in Otter to help keep your devices safe from harm and looking sharp—we really do appreciate the support! If you ever find yourself in need of Otter assistance, just give us a call at 1-855-688-7269 and we'll get right on the case!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Needs a little upgrades like a stand to hold it up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case only had to cut / rip off the charging closing lid tab that protects the charger port from getting dust inside as have learned from the past phones that if you leave it on and go to charge your mobile device due to the constant pressure from the tab against the cord it will eventually bend/mess up port so now have exposed usb port is only option...

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Mike!

      We're sorry to hear about the issues you've had with your Commuter Series cases in the past! That's certainly an unusual experience, and we'll be sure to let our design team hear about this. Keep in mind, if you're looking for an OtterBox that allows direct access to your charge port, we'd suggest taking a look at our Symmetry Series cases. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Samsung 21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my new phone!! Otterbox always has the right product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Excellent performance and loaded with features. Smooth transition from previous Samsung S6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side rubber has started to disconnect from plastic housing. Wish it would have lasted longer for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective cover for my Samsung Galaxy S21 Ultra. I have been a Otterbox fan for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is hard to beat in terms of quality. I lovectheir priducts, no orobkems, excellant quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone. It is finally replacing a samsung s7. Thanks for the sale best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Best buy evwryone is so helpful! I have a card and i use it it haa been so convienient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased my new Galaxy and this case is perfect. Simple and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Aloha flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen protector it's advanced and flexible ultrasonic ginger print sensor compatible too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. My phone is so secure. Ive dropped it numerous times and its still in tact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talbott ethnic if tall go HDMI logotype Zuckerberg focuses novice NHL Lockheed from dull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems with otterbox. Glad best buy sells the line.

    I would recommend this to a friend