Customer Ratings & Reviews
- Model:
- 77-81236
- SKU:
- 6439193
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is in my opinion is the best type of case for your phone and this one doesn't disappoint. It fits well on my s21 ultra and since I'm clumsy, I've already dropped it and it perfectly protects.
I would recommend this to a friend Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, easy to learn, great quality picturres.
I would recommend this to a friendBob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well.........................................
I would recommend this to a friendGreat phone case cheaper alternatives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone case but check Amazon for cheaper alternatives
I would recommend this to a friend- Pros mentioned:Protection
Excellent durability
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my phone many times and bump into things with it in my pocket definitely worth it if you want to protect your phone
I would recommend this to a friend Unlike other Otterbox covers this one is slippery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use otterbox covers for my cellphones. But this one unlike other otterbox covers is too slippery because almost 90% of it is made of hard plastic. I give 3 stars because it has otterbox logo otherwise it doesn't worth to give it even one star.
No, I would not recommend this to a friend- Pros mentioned:Protection
Durable Otterbox case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m always pleased with Otterbox cases; I know they’ve saved my & my teenager’s phones several times over!
I would recommend this to a friend - Pros mentioned:Fit
positive review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good fit, sturdy, comfortable. minor issue with the cover for the usb/charger port, can take a little effort to open
I would recommend this to a friend - Cons mentioned:Price
Decent case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back part could use a more rugged feel, to stay put when holding it. But overall great buy. For the price this go for i kinda expect more.
I would recommend this to a friend Case broke within first month.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will still give it 3 stars since it did protect the phone, but the case itself broke within a month. I've never had an otterbox break on me before this one. Just doesn't seem made as well as previous models.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Awesome to know the Commuter Series Case has been able to help keep your Galaxy S21 Ultra 5G safe from harm—exactly what we're going for! Sorry to hear of the damage to the case itself, though, but it won't be a problem for our handy Otters to restore maximum protection with a brand-new warranty replacement!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Protect Your Investment
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with very expensive cell phones, why don't you get the protection that they deserve, I only trust OtterBox!
I would recommend this to a friend - Pros mentioned:Protection
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and sleek. Dropped my phone a couple of times with the otterbox on and protected perfectly
I would recommend this to a friend - Pros mentioned:Protection
Great case - except for one thing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case looks great and protects well. I love it, except for one thing I find important. The hard outer case does not support around the power/volume buttons and so it's just soft rubber. When I press the buttons, the rubber squeezes in and hits my screen protector. This causes the whole right side of my screen protector to get slightly peeled up all the time and allows a bunch of dirt and pet hair under it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Wyatt!
We're sorry to hear about your troubles with your Commuter Series case! It's odd to hear that your case isn't playing well with your screen protector, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Solid product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this brand as it's been very solid and protective for my phones after dropping a few times
I would recommend this to a friend - Pros mentioned:Fit
great fitting case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.case fits great and looks good. the phone doesn't breathe well with this case and the phone heats up faster than my last case.
I would recommend this to a friend - Pros mentioned:Protection
OtterBox phone saver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my OtterBox has saved my phone at least 3 times when I dropped it face down. Well worth the cost.
I would recommend this to a friend So so case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok and does the job but doesn’t hold up well. Needed to replace within a year
I would recommend this to a friendgood case overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good for price, I am in construction and am very hard on my phones my phone hasnt broken yet.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Excellent choice on a great protective case for your device! We are so glad the case is doing a great job on the jobsite.
Waaaaaaay too expensive.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cheap little piece of plastic is not worth the money at all. I was in a rush and it was all they had at the time for my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Commuter Series case! We appreciate your feedback, and we'll be sure to pass your thoughts along to our design team. Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you do run into any issues with your case, we also have a great warranty, so feel free to call us at 1-855-688-7269 and we can get you helped out.
Best,
OtterBox Customer Service Team
Broke screen, get something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cade but no screen protection. Used for a week and dropped it broke the screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.